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After a long outage the panel can sit in a tamper state that needs the engineer/installer code rather than the day-to-day user code to clear. If a fresh battery does not help and the user code still fails, try the engineer code if you have it, and check the keypad is not in lockout from too many wrong tries.

Worth checking Live View at the same moment the neighbours are on the drive. If Live View still has clear audio but the recorded clip does not, that points more to a Ring recording/setting quirk than jamming. If Live View drops audio too, and it lines up with a particular car being present, try a quick test with that car's key fob nearby while someone else walks the drive. A lot of keyless systems chatter on 2.4GHz and can knock a weak Ring link just enough to drop the audio track while video still makes it.

Hello

hi there

Hi Jeremy and welcome

Hi all — Jeremy here. I spend a lot of time on DIY IP cameras and PC-based recording (RTSP/ONVIF, storage, remote view without opening ports to the internet). Happy to hang around the DIY and CCTV boards and help where I can. Looking forward to learning from the folks here.

Panel needs a full factory default for any major firmware upgrade, I personally recommend all. Copy programming, flash, default, let Wintex convert from V3 to V6 by changing the panel version, put the programming back.

LS1 is the UK firmware The other month I asked for a little molex lead for a psu2000, they fcuk' me about so I just made my own. I've only used there stuff for 30 years. I now hate them more than the HSBC, who briefly debanked me If I had an loan or an overdraft they'd probably finished us off. Again used for 30 years or thereabouts.

I now see it's part of the download I got from texe.com yesterday thanks, I was worried it would corrupt the panel running V3 to V6 but it appears it will not Premier-Elite-V6_06_02-Firmware.exe

I have the flasher interface and the usb-com cable and did have the flasher software but I can't find it and it's not available from the Texecom website when I sign in with my installer account

Intermediate binary? Smartcom was from V4.x, done correctly you should be able to go straight to V6. Flasher includes the binaries now, they're not usually shipped separate although possible.

Do you have the flash tool PCB + the usb lead ?

I have an Elite 48 running legacy V3.02 firmware that I am upgrading for SmartCom support. My local Wintex structure does not contain the old flashing tools. Can anyone pPlease provide a direct download link or file transfer for the legacy standalone Premier Elite Flasher application along with the V5 intermediate firmware binary? I can request it tomorrow from Texecom but today is my day off and I was hoping to get it done if possible!

why do you want to be on 7.6 ?

Good to know

absolutely direct from Honeywell. Turns out it was due to not doing a default after the firmware upgrade even though the upgrade defaulted the panel (it lost all its settings). but how the 7.06 file can install 7.04 is unknown but clearly without the full coin cell out default it went to an intermediate firmware level.

recently i got an electrician to install some CCTV around my home and I'm chuff with his work. I opted to #removed link# and to be fair it was more cheaper than i thought. 24/7 cctv. power through a wire at all times and backup power. consider blind spots. Just a tip for those who are looking for this kind of service.

We use open VPN on rocky Linux on our hardware and manage the updates. Never used them to link outside the UK but myself over site2site hasn't been a problem for us. Only used with mysql and mariadb though.

Definitely a 7.6 file?

I've upgraded the Galaxy Dimension 48 firmware straight from 7.0 to 7.6 but bizarrely despite using the 7.6 firmware file the panel is reporting 7.4.. I've tried the update twice and no change. Any thoughts what might be causing this?

Thanks @james.wilson Site-to-site OpenVPN was definitely my first instinct for keeping everything on a private tunnel without exposing the controller ports directly to the WAN. My main headache with the trans-continental link is the handshake overhead and packet drop when routing between Europe and Asia. When the tunnel drops momentarily, do you let the remote controllers queue the event logs locally and burst-sync on reconnect, or have you found that OpenVPN handles the session persistence clean enough to prevent database lockups at HQ? Are you usually deploying dedicated hardware routers at each end for the tunnel, or running the VPN client directly on an edge appliance?

🤣

welcome to the forum please observe the rules before posting no links please

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