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  1. Yesterday
  2. Yes, parallel connection on the rs485 bus. A to A and B to B. You don't get an RF keypad. You do get the SelfMon VMOD module, which gives a keypad via browser on your WiFI.
  3. Thank you. Is it just connected in parallel with existing keypads? Is this one connecting via RF. Is that an option? Keypad RF?? If this is the case, I would I add it? I can easily add a power supply to it. Other than the engineer code, do I need to know anything else before connecting it?
  4. Last week
  5. Any recollection on the SCB module inside the maxim alarm box's? I was told ages ago that it was a small transistor module fitted underneath the alarm bell?
  6. Just ensure the address is set to an available slot (rotary dial on the keypad PCB) connect and enter / exit engineering to find the keypad. Use diagnostic menu 61.1.2 to view current keypad addresses. Normally setting the new keypad to rotary position 1 will be fine as an existing keypad will be at 0.
  7. I'd like to have an additional keypad for my alarm system. Is it straightforward to add one? It will be right next to the main Galaxy panel. Will it need to be configured in any way? Many thanks. Ash
  8. I've got a similar problem with the email function. I had to setup a local smtp relay on my lan, without TLS auth. Which forwards to gmail / outlook etc. However, the box only ever sends test message. Both manually triggered emails via the grand master setup or the periodic test messages setup via the installer get sent. But it never sends any arm / disarm, alarm etc messages. All messages types are enabled in the setup for the FM1 / FM2 and both get the the periodic test message. Logs on the smtp relay only show attempts to send test messages. I've left the alarm panel in alarmed state for a while and nothing happend. Cloud works ok, Any ideas?
  9. If someone else is able to change the programming then they cant prove they didnt. If its locked then they can prove they didnt.
  10. I've some vouchers..... a happy meal might cheer him up ?
  11. I still trying to work this comment in my brain .... ( It's me not you lol )
  12. Nothing is produced forever, sooner or later something better comes along and its not cost effective to keep making parts for the older kit. Decent manufactures do make stuff backward compatible though. Im not so sure they would be fine for the average private household, they advertise themselves with the name on the bell so anyone clever enough could just buy one bit of circumventing kit and go around looking for houses with Yale alarms knowing that the owner has a false sense of security. But they are cheaper than a dog, which can also be circumvented with drugged meat
  13. If you never lock it then lose it to another company its that much harder for them to prove it was never programmed correctly in the first place. Which was my point.
  14. You get what you pay for... As tech moves on it's increasingly common to have local radio attacks on equipment. Wifi jammers are often used to defeat doorbell cams at the moment.
  15. If you don't unlock it and hand over to next company doesn't prove who locked it right ? You may forget it was locked
  16. You can get parts for it online easily , and it's cheap tat anyway , you can buy new kit £150 ? So how much will you pay for decent alarm that may last you? What you secure your property or what's inside it valuables or people are as good as the price you pay for the security as such
  17. It is not the fact that these alarms are not totally secure. They would be fine for the average private household. I tried to get some spare parts and was told the HSA 6000 system had been retired. That means the system has to be ripped out and the latest upgrade put in. A bit like going for an oil filter for your car and being told you need a new engine. Yale can stick all of their products up the relevant place, as far as I am concerned: A TOTAL SCAM!
  18. So long as you get a written cancellation the contract with the customer has ended along with any obligations you may have. If the customer decides to use a non accredited /uninsured installer it would most likely cancel their insurance anyway. Most insurers will only accept a system under an accredited company maintenance contract. If the insurance co hasnt stated this then the insurance is not reliant on the intruder system in the first place. I cant speak for SSAIB but one of the first things my NSI auditor checks is that I have my £10mil Efficacy insurance, therefore in the unlikely event that the customer goes with an accredited installer that turns out not to be insured, then the company owner will be in trouble not the incumbent. IMO by locking the panel you open yourself up-to being sued if there is a fail to operate. If the panel is still locked this proves that nobody else has tampered with the programming since you installed it, Much harder to dispute, but thats why we have insurance.
  19. If the incoming co. cant access the controls without the end user, outgoing co. or internet holding there hands-
  20. You are Al If new Co did as they should no problem. But if new Co isn't approved and or not insured the sites insurance will look to the firm that is. Modern times of litigation you need to protect yourself or you will find you may have breached your own insurance terms.
  21. But don't you take on a contract based upon a survey, based upon detection being present, and it complying to the type of service your providing and you then give them a contract based upon this , walk test it service it and means you are saying that it works according to the contract you have given them How can you then say sorry we don't guarantee anything because previous company programmed it , and we are just giving you contract based on nothing ? I must be missing something?
  22. Not if the incoming Co doesn't default as the original programming remains. If the original programming for whatever reason is argued to be at fault because the original programmer can't prove it has been changed may be liable. An insurer won't take that risk
  23. I do get that the programing of the system is the intellectual property of the installer. But once the system has been taken on by another, legally the incumbent has released all responsibility as the contract between the incumbent and the customer has ended. Not to mention that they have no control of what any incoming party does to the system theron. In same way that when we take over a system we will re-program and walk test it, as we are taking on the responsibility. There is no way that an incumbent can be held responsible for a fail to operate if its under a service contract with someone else and any court of law would understand that.
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