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Showing content with the highest reputation on 14/08/18 in all areas
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Yeah I know what you mean about engineer resets. Was a real money spinner for me 1998-2006ish. I only asked the question as it seems some companies are allowing their engineers to connect to the Pyronix cloud using the insite software from their home computers. An engineer or even more worrying an ex-engineer can connect anytime. This can be disabled buy the user but most customers wouldn’t know how.1 point
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How do implement remote access?
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We get on average three calls a week, most of our chaps still go about their business whilst on call, they just cant drink or go too far out of our area (which to be fair that would mean getting on a plane) with remote login to alarm systems nowadays its all very easy on call-1 points
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Tbh we get about 1 out of hours call out a month.-1 points
