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There you go again grade 3 must be better its a bigger number and it costs more. Seriously you dont want G3, I can count on one hand how many G3 domestic systems we have out there, nearly all our G3 systems are high-end jewellers and museums. HKC dont make G3 that's because they may a G2 system much better than everyone else making G2/3 systems. if you are going to look after it yourself it wont even be a G2 system DIY is G1. It sounds like the Bahnams Salesman has no clue if he has told you that you can have the engineers code, sounds the type that will say anything to get the sale. They wont give you the engineering code.

i rate hkc highly maybe i should do a direct comparison for here. Sia uses hkc and hasn't had a callback ever for rf issues. I've also done test sites for it with and without mesh. But agreed it wasn't vs Texecom

All changing now , more suppliers coming on board , now the sparkies can also purchase it unless suppliers are restricted from who they can sell to , which isn't the case, as long as your some sort of cabling trade you can buy it

Id say that the quality of HKC is slightly better, the panel has a few more features than most. For instance, every panel with a smartphone app will inform you when your kids come home an unset the alarm. But very few will inform you that they have not come home by the time they were supposed to, its just a versatile well made panel.

I won't be asking for anything for free - I'll be paying for installation and for a year of maintenance. Every installer I've spoken to will hand the system over to me after this point. Banham even gives the engineers codes upon installation. I don't want to get an HKC system - it doesn't look like they even manufacture grade 3 panels. I don't need one, but it makes me question how serious they are. Also, Texecom has mesh networking, which seems better.