Leaderboard

I think you need to explain your circumstances when asking randoms for their old junk

Glad your all sorted

Yep sounds like the sort of flannel an outsourced CS would come up with to get someone off the line and onto the next call.

Must admit ive never known an insurer accept a non certificated system for anything. Hope its the actual insurer and in writing not the broker or call

Agree sounds like the best get out of jail free card for the insurer I've ever heard of!

It was direct line guys I explained that I had inherited the system when I moved in I’d had a local installed come and reset it and service it when I moved in so I could use it and they where happy with that and I had received around a £50 per year discount on my premium simply by telling them I have an alarm fitted touch wood I’ve never had situation where it has ever needed to be brought into question but thank you all for your help and concerns system is all back and working just fine now and with the upgrades I’d asked for help and advice on I would have got my local installer to do it but I think he has retired as I haven’t been able to get in touch for a couple of years and can’t fined another at a sensible price point