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6 points
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well I guess that's me on the naughty step - If you want to be an alarm man get a job with an alarm company. You not going to get any much experience buying tat from ebay, reading books or asking on an alarm themed forum5 points
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yes if you have posted your serial no for your bell box we could have located it on the internet, selected abba on your alexa & turn the central heating up to maximum...5 points
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My last post on this forum was nearly 5 years ago. I have came out of retirement to tell you this... I down-voted your last post.5 points
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5 points
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there ain't none, however there are a set of big boys rules.... when taking other peoples tat over you either have to the product knowledge of how to over come any lock or quirks of the product or have enough £ in the job to put your own stuff in from either the start or retain the subscriber for enough years to make it pay.. confiture demain, as you might say ? Sadly a few hundred quid for new control can be a problem as the subscribers can be living had to month with the latest I-Phones, Range Rovers & shirt sponsoring the local professional sports team... taking priority4 points
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I'd give 'em a new system provide they have maintenance & out the yale tat on ebay or in the bin if don't sell...4 points
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If your looking for a security forum with no pisstaking.... you've made the wrong choice You'll need an eng code to make programming changes to your system, a 1/2 decent alarm monkey could probably move all your devices about with just a customer code4 points
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you do chat shit.... ADT employ the very best & sometimes the very worst engineers, However there the market leading co. why don't you try & get a job there & get some real world experience of alarms ?4 points
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I don`t think, £13 a month for an annual inspection, 24 hour support, and use of a Smartphone APP is not bad value for money, technicians have to be trained, which be available 24 x 7, if self employed they also have to pay for life`s little things, food, fuel, Public Liability Insurance, fund there own training time, none of which is paid etc etc. funny how people accept paying say for a Private Dentist, Doctor, Solicitor etc, but fail to realise the vast amount of knowledge a professional installer has to collect from experience. To be fair, we use bundles of Agility 3, but really there is little money in the initial sale, for us, maintenance is where we make our money to provide on going technical support, technicians and all the other things we need to pay. For example today we are having our Upgrade NSI inspection from NSI for ISO 9001:2015, so I`m paying £450 per day for NSI & £440 per day for our Contract Quality Assurance Consultant, all paid by maintenance contributions, and all to retain our Gold Status, end of.4 points
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Oh dear "Jock McTightSporran" is asking a forum which mainly populated alarm monkeys why their employed. What goes wrong with your simple house alarm? Well there will be at least 2 battery's which don't last forever, reed contacts which will eventually fail (open or closed) or cause false alarm.... same for the relays within powered sensors Checking a bells only system annually as per BS/EN ensures they work correctly (think MOT) if you where a paying subscriber you could have your system in working order rather spending your spare time hunting down a manual for the old tat of an alarm on your wall. However you pays your money & make your choice, Power down the "skip fodder" of an alarm system & restart it on mains power only, with all tamper & lids close it made take you code If not buy something like a veritas 8 & new battery & have a bash at sort it Or find a local alarm co. (proper ones might only do the work if their maintaining it) & ask for cost of them updating the system4 points
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If it is so simple why are you talking about wiring normally closed detectors in parallel or dualtechs for detecting bricks? My question was because your initial few posts seemed like you were a sparky who had bitten off more than you can chew on a clients job. Happy bodging.4 points
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Exactly Norman, hence why I am asking the question on a professional security forum. Haven't fitted many myself but thought I would seek advice. Nothing worse than fitting ***** that you keep getting called back for.4 points
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All master blasters must be fitted directly above the keypad for use on bell tests4 points
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Not wishing to get into the debate but 'Proper' gear needs to comply with the product standard (not the install) and part of that is testing the battery OK Most if not all panel will dip the supply and measure the voltage as a means to do this check. ie also all the 12v peripherals should be able (if compliant) to handle this ripple voltage. I dont know texecom gear well or at all and not sure if the network errors are a log tool or just log 'noise'. Either way it shouldnt cause a problem in normal operation. If it is causing a problem (other than a disganostic log) then something is wrong.3 points
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Wait until you try prising the sounder apart on a ladder....3 points
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don't buy her any xmas of birthday pressies util she's paid my invoice ?3 points
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if your panel has key switch input ? (I only remove 'em) - 5 - 32volt sonoff, However the correct advice is have something fit for propose. The people you annoy with your alarm(s) will have a local council have a website with similar advice - Noise pollution - Burglar alarms Burglar Alarms If you have a burglar alarm fitted to your home or business then by law you have a duty to ensure that it will not cause a nuisance to residents in the locality. eg prevents them from sleeping If this occurs, and the alarm is not turned off, then the council can take further action. If the Council is required to deal with an alarm causing a statutory nuisance, the owner will be asked to pay any costs incurred. There a number of steps you can take to ensure your alarm does not cause a nuisance. Ensure that any alarm fitted to your premises is properly designed. (The British Standard for intruder alarms is 4737 - your alarm should comply with this). Ensure that a legitimate alarm engineer, who will be able to set the sensors to the appropriate sensitivity, fits your alarm. This will prevent the alarm sounding unnecessarily. Ensure that an alarm engineer, ideally on a contract, maintains your alarm regularly so that you don't forget! Ensure that your alarm is fitted with a cut-off device to deactivate the siren or bell after 20 minutes. Ensure that at least one of your nominated key holders can respond within 20 minutes of being called out. What happens when the Council gets involved when an alarm causes a statutory nuisance? Once the Police are satisfied that there is no criminal activity taking place at the premises, and the Council is satisfied that the noise of the alarm is causing a statutory nuisance, then a legal notice will be served requiring the alarm to be silenced - normally within a short period of time. If this is not complied with then an application will be made to the Duty Magistrate for a warrant to enter the premises. The Council will engage the services of a locksmith and an electrician, and they will obtain access to the premises and disconnect the alarm. The Council will ensure that upon leaving, the premises is left in a secure condition. This whole process may take several hours. Who has to pay if an alarm has to be disconnected? The costs incurred by the council during this process will be recharged to the occupier of the premises. This can be expensive and will include the Council's costs, the costs of the locksmith and the electrician.3 points
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If the alarm is in good working order, having the power off a few hours wouldn't cause any issues. It's a common misconception that alarms sound if the mains goes off but that is actually a sign they are unmaintained and faulty. PA would likely activate if connected, so you would need the code before you can silence it. I assume any monitoring would be cancelled at this point but worth checking that too.3 points
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Just asking? More than just asking dude ...... You mean like special brew ? Your favourite?3 points
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I don't like this attitude, condescending to rule out everybody else's opinion as childish because it doesn't align with your opinions. Maybe your not but it comes across that way. Remember most trade contributors have decades of experience screwing boxes of electronics to walls with some effort of providing security and detection. If this is the type of answer you are looking for then it's a different topic of conversation about the industry as a whole, it's a massive bag of worms difficult to put in one post... You contradict yourself in the same post, your not in the industry but they replied to your support ticket. I'm not surprised BTW. I don't think any company can truly ignore a request for support it just looks bad, this is where they have to strike some balance and were installers would prefer they at least had priority. It's always been the same anyone can get hold of any kit, I don't feel you can withhold basic support in this instance. Just like with any other products not in the industry. The issue is you can't teach someone how to fit a "pro" alarm system via a support ticket or a forum, engineers have had years of training or apprenticeships to understand how it all fits together and apply it. This is were prosumer or DIY falls apart IMO, it's not just about the product it's about the knowledge and application of it. The "pro" gear has also had years of tweaks, specifically for the UK market to make it adaptable for every installation and engineers are trained and get support on it. You can't condense years of installer knowledge on security into a prosumer product or make a DIY install manual. The grading thing your asking about is sort of irrelevant for this instance, you can only fit a graded system as a company. It's the whole fitted system that "becomes graded", the component parts of the system have to conform but the system is graded as a whole. So outside of the industry it means very little unless you understand what each grade means and have knowledge of each standard that parts correspond to. We also have different variations on top of the EN standard in the UK too, we refer back to BS4743 and then we have BS8243 as some examples. The other points Al alluded to is who tested the kit conformed? Has it had third party testing for the UK market? At best it's unproven along side established products. The UK market is very different and why I believe lot of this "tat" is pitched as prosumer/DIY were I could see a company fitting it in the rest of the EU. It's also pointless to try and break into a market that has plenty of options with a new product that does similar to what your engineers are trained on. Also any product could claim it's two way but only have one component two way (cough, powermax tat) this is where marketing comes in. Unless you understand how this type of kit functions in a activation, what the spec sheet or marketing says means very little.3 points
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Sorry don't get excited, I don't recall working on one either, but just a word of caution I suppose. You have to consider it's a life safety system, its one thing fumbling though programming on intruder worst case in most instances if something was wrong would be a fail to operate and possibly damage or stolen items, not advised but it's not life. It depends on if you are just providing operational checks or if your expected to repair faults and re-commissioning, you would only need Level 2 access for the former. I know you didn't put yourself in this position when sales want to takeover any old tat but it is worth mentioning to them it's kit that none of the engineers know how to use properly, if something needs adjusting. Your right not everyone knows everything about every piece of kit but this is why companies have a list of preferred kit, try to stick to it and train there engineers on it. Leaves less to go wrong.3 points
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Pick up the phone & call xyz alarms they'll repair it & place it on maintenance contract, oddly the maintained alarms give much less problems than unmaintained alarms ? or lob a battery at it & wing it.....3 points
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Frankie and Bennies urggh never tell them its your birthday unless you like Cliff Richard. I was in there for a quiet meal one evening with the missus unfortunately I picked a day that about 20 people had their birthday and they all decided to go to F&B to celebrate. Every 5 fooking minutes they played congratulations and came out with a cake with a sparkler in it. I wouldnt mind but cliff was played much louder than the ambient music which made me jump every fooking time it came on. Foods not that great for the money either3 points
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3 points
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We are in Storrington West sussex but we are not the cheapest company, (we are not the most expensive either) it depends on what you want but we only supply quality kit which we install professionally. Not that we will be available for any installation works for some time as our books were full before lockdown, and we have work coming in still everyday. Oops you said no sales pitches, forget what I said3 points
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Does not compute LOL just about sums the market up. £2k budget for HA £20 budget for security panel3 points
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Yeah but that's because it takes you an hour to walk there gramps Awwww.3 points
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Well that's probably killed off people sending you stuff3 points
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I think you need to explain your circumstances when asking randoms for their old junk3 points
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3 points
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I am still getting plenty of people applying for trade without posting, I am unable to put you as trade if you have not made at least five posts, the system will not let me so post if you want trade access. If you cant follow these simple instructions then try facebook there is a security forum on there that seems to be full of plums that cant read.3 points
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Needs filler , must be a jb subbed out , they don't fill3 points
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3 points
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So not just changing batteries then?3 points
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The reed is just little bit of metal in glass tube.... I reckon most of the branded alarm contact manufactures buy in the same Reeds... The gases escapes for the glass tube & they either FA or just fail (open or closed) I suspect those the fail early have been thrown around or the screws knocked in with a hammer when fitted IIRC 13mm operating gap, thats look way too far apart3 points
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Make sure you keep an eye out for software updates as they are rolled out for all platforms. https://www.armis.com/blueborne/3 points
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I think the above is where you went wrong Ray. If you go back prior to this statement most people giving up their free time to help you were quite willing. Think about the above statement, you come to a website full of people making a living out of security and make out that a 10 year old with chock block tourrettes could do their job. What sort of reaction did you think that would provoke?? Its a bit like us saying anyone can run a Cafe but it would seem not, looking at your reviews. Your alarm system is very poorly installed but I suspect that you didnt really do any homework before your purchase like check reviews or see if they were approved, at least if you had chosen an approved co you could complain to the Worshipful Company of Security Installers and Brethren Of Domotics (Plymouth Chapter). Someone has probably already mentioned this, but changing the detectors to dualtechs will not detect bricks btw, bricks are not burglars. The alarm going off after the window was smashed would not have made any difference either. The window would still be broken and the unhappy customer would still have run away long before anyone noticed.3 points
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I suspect- The kids used to hand around the building before its was gentrified into a cafe, & the kids have been told to "F off" with the same sort of "customer service" mentioned on trip advisor, hence low flying bricks Should Raymondo be viewing - you security film the windows/ graphic the windows which keeps broken glass together, get a security co. to visit after hrs. Go to proper alarm co. & ask them to remove the ade pirs & black painted ventcroft, you want a proper graded system with proper signalling & a Merseyside Police URN. Don't mention you paid a grand for the old alarm as they may laugh their cocks off...3 points
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Your controls are a bag of shit which don't meet any std, blunt but true...3 points
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Hikvision are manufacturing in the 3rd world I've been to Rotherham & seen the factory3 points
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CCTV provides a false sense of security to a lot of people, the market is flooded with rubbish due to this. I wouldn't bother with CCTV from what you have said. If you consider how it would benefit your security and you'll find it probably won't. Are you going to stay up every night and watch the CCTV to react to them jimmying the patio doors? Are you likely to be able to use the CCTV to identify any crims after the event? Probably not. If you buy a professionally fitted alarm system you should expect to pay a one off fee for installation and a maintenance fee yearly. This is the same as your Yale will have only a bit dearer, because it's a more secure system.3 points
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More people want sky than an alarm,more people will pay 100 a month for sky and moan at 100 a year for an alarm etc etc3 points
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3 points
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You'd be better installing something that's not tat or likely to cause you revisits and generates recurring revenue. Customers have no idea what they want.3 points
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a paid adverts Texecom approved/ registered means fuck all, I could get my goldfish signed up... we'd be above £60 for for visit, TBH most of the site is petty piss taking ? Buy metal cased premier, 7ah is okay depending how much kit is powered of it3 points
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3 points
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None of us are pretending anything, there has been and all ways will be ways around security systems, so long as the kit is one step ahead of the type of burglar expected then whats to worry about? I understand that there are vulnerabilities with some of the signalling options available, but I also understand the risk and anyone with any real intelligence are unlikely to want to risk their freedom for low value. On the other hand if something is worth protecting then its worth protecting properly that means understanding the risk. I have been in this industry for over 25 years now and I cant think of a burglary where any real technical intelligence has been used. Though I have seen many clever burglaries in my time3 points