I had a loaner q5 when they "diagnosed" it, even though the Mrs diagnosed it within 30 seconds of me telling her.
I had a 5 week wait for the courtesy car so even though I wasn't in a rush to fix it I just couldn't be arsed.
Very nice 'experience' better than the BMW garage and much nicer totty, looking round in the 3 hours I was there, there wasn't a bird working there I wouldn't smash.