I'd be speaking to the company you have the contract with (you say 2 companies, I guess alarm Co and arc) for a gesture of goodwill towards your phone bill. If your contract is with the alarm company (as usual) then imo they should reimburse you and persue the arc for recompense.
Sadly you are pissing in the wind imo, most decent alarm companies will have this covered off in the contract you hold with them, something along the lines of "this is not a replacement for or an addition to any insurance policy, nor should it be taken as such"
No, why would you, similar to a garage condemning a car because they are no longer made.
As I say chug away until there is an issue then document and report, that's all you are paid to do.
Hi Shaun,
Your maintainer or insurer should be able to arrange this.
eta, the chances are the log will have over written in any case as you couldn't turn it off...