some sort of panic prob ?
either a button on a circuit or something to do with key 1+3 ?
check wiring, power cycle, default reprogram
or rip it off the wall & stamp on it....
https://www.ebay.co.uk/itm/Cytech-Comfort-Home-Automation-Sys-Main-Control-Panel-NEW-OLD-STOCK/174275862672?hash=item2893a6a090:g:6poAAOSw8JxetUSL
appears oddly familiar ?
but I never seen one, seller has some right old tat as other items...
his other items are more interesting than the lids
https://www.ebay.co.uk/itm/door-entry-system-X3/202987368614?hash=item2f42fd70a6:g:1c0AAOSwlANerxle
https://www.ebay.co.uk/itm/fruit-machine-who-Wants-To-Be-A-Legionnaire/202982629987?hash=item2f42b52263:g:tnUAAOSwt1Zep0q1
https://www.ebay.co.uk/itm/Rocky-anthology-dvd/202987316186?hash=item2f42fca3da:g:cLkAAOSwqrVerwnb
well you may be disappointed.... I like to think we the old fashioned bear pit sort of forum ?
either it ain't programmed right or you ain't using right
close all the internal doors, enter the code with front door shunt & leave promptly