As before op you still have config issue and your missing it or mixed something up
Save the config current and default the panel and only setup the remotes
Ok but where is your panic switch? Just use key to reset it
Or your trying to say another type of sensor is connected here and now says panic
Or you got little confused so go look for panic switch if you don't have key you could open it and manually reset it
Or your doing some DIY on alarm?
More detail needed
Seriously can't take you seriously not that your slate hkc , all manufacturers have there issues including hkc
Grade 3 lol
Serious company then
Warranty won't be worth much with you having that or you will pay when you mess it up
All changing now , more suppliers coming on board , now the sparkies can also purchase it unless suppliers are restricted from who they can sell to , which isn't the case, as long as your some sort of cabling trade you can buy it
You could do either but forget 20yrs as happy said
Does texecom provide cloud services direct to the end user is a question , many companies don't and some that did don't anymore , that leaves you with real DIY gear like Yale
Because what would be the point of installing something you can't maintain
So perhaps investigate it, banham probably won't help you after but a local house basher may do a deal and hand over after a year and you just as and when you need him
Premier elite 48w might be what you want,
Why don't you just phone texecom ? As for faults and problems you need get it installed with someone and your done , false alarms often caused by the user flaffing around with system with trial and error stuff
Other question will be after 12months how much will the installer charge to come and reset panel for user control as you won't get engineers codes immediately if on a contract etc
Can't remember if you need an installer for texecom cloud services etc
Not much else to say apart from you will mash it all up at some point and be back here
Let's get first bit clear
You like banham but want to DIY install or for them to install and you take over after that?
So get install done and have no warranty correct?