al-yeti

Nah

Vibration loose connection or damaged cable?

He means approved for insurance discount

How many times have you plugged in the key , with mains on? Battery only or without both , just wondering

You have rss? Try another keypad, or change keypad address ?

Where did you buy panel do you have engineer access code?

Excellent you answered your own question, £104 question . Ps , means you found the manual and know how to default the panel and can programme it , easy as that

I should have known your lurking about Doh!

Think it's a full default on these, it's the manager code you can reset via procedure , engineer is full default I believe

Yes no paper work provided here details.can be omitted , but avoided

Your all assuming she's correct and engineers isn't .

Ok can we see the invoice please , omit his details want to see comments

Yeah they didn't change the battery on install , I wouldn't mind seeing the paper of why that occurred to , seems to me it was going to fail One thing OP if he tested the main battery and it wasn't on your part to save money then it should be on the first invoice why it wasn't changed how he tested or if it was customer choice ? Certificate doesn't prove anything on this situation , reality check think BBC call it

Well you will need to default the system which may mean reprogramming it , you could pay someone to do once over and provide you with it , but if it's cost excersice then may reflect what your trying to protect meaning it's low priority

Here you say price isn't bothering you, but reality is it does to most I would also put on invoice lack of service , and probably my as most customers ask "can't you use any old equipment to reduce cost , some will some won't depending what your replacing Again none of this is personal or having a go at you, as it's just how it is I doubt this would be much trouble if it's all documented , customer hasn't had regular service

You stated they didn't replace the battery, cost saving excercise but even new batteries have been know to fail Garages can charge Upto £65p/h or more dentists for 10mins even more to the nhs which you contribute to What is there to understand ? The battery will fail after a number of hours , some won't allow the system to restart , a service would have picked up possibly battery going faulty , although I would have insisted it should be new Now you have new battery disconnect the mains it should hold for good 8 hours depending on system long lengths of time will discharge it to a point it would t restart system Then it is the money or it isn't because here you say it isn't a good price

How about you put his invoice online here where we can see his comments , you can omit his details You have been explained why it might not restart, you already stated they didn't replace a battery on initial replacement and your just going in circles , no offence intended , but your not saying much different than many other customers who don't service there equipment , it's all about cost at the end of the day , just like some don't service there cars until something goes wrong

Actually if you buy one anyway you know the A4 click version , and stop putting your fire maps up with drawing pin it will help

Just get ear muffs keep the wired bell if possible

Yes forgot about the SCB thing +10

I did a few of these , odd little thing , the black and yellow looks as though they both tamper returns normally one But you have to programme an input as a tamper input It's all in the manual have you read it yet , as you said your not a numpty but standard engineer practice in any trade ignore manual lol

doesnt make sense for them not to provide a new system battery if replacing main controls however doesnt change the fact most would change all the sensor batteries and the system battery at this stage and £104 cheap fix i seen some come back and say sorry panel or wireless repeater has been spiked i have to put a new one in cost total now £450 again , so he did well on that charge

It's possible for the panel not to kick back in , and also it doesn't really matter to be honest almost everyone who doesn't service there system yearly has this issue of similar types there's nothing an engineer could do to make your alarm not come back on unless for example there's an engineer's reset required

Being a house basher it sounds about right Regardless of power outage I would do the same change batteries in sensor and any others that need it £450 is cheap for the system And £104 for the repair is a very good price