Nah man some pir false alarm for all kinds of reasons , some cheapy ones can do so with interference , poor installation ie plastics bent seen all sorts
But I never had a problem with Honeywell pirs dualtec or standard
I thought this bell won't sound unless you connect the +12v?
Disconnect bell for a while, then leave plus 12v to bell disconnected at panel, reconnect at bell end , move link , close all tampers at bell , ie close covers put screw in , then last reconnect +12v at panel end
Something like that
I have the virtual keypad running on a dimension , they use it in combination with remote cctv , works well
Costing biggest issue , £50 for a card £5 for the app , cheaper than the other cards
?
So pirs , keypad and control panel , fitted and tested with 2hours Labour
£200 from your company ?
I suppose it's cheap from you, is that your normal price timmo?
Most devices have some kind of engineer access right down to washing machines , mostly leaked out info on google , but should they have a right to access? Don't think so
Maybe new rules with quals will include transfer policy
Set an ip address for the network card, enter that into the app and your done
Obviously you need to resolve the external ip problem if you don't have a fixed one
I think as a simple app the selfmon "virtual keypad" is allot better than the Honeywell version because it simply mimics the keypad on your phone , network card is cheaper to compared to the Honeywell version
Did you investigate why the alarm went off at 1am? Apart from spiders there would have been an event or something in the log to tell you what activated it
Would help you perhaps decide what to do