You left with two or three or more choices
1. Call an installer
2. Scrap alarm fit accenta easier to prog
3. Call an installer to tell you it's scrap
4. Call an installer to fit new panel
5. Call an installer to prof it for you
6. Call an installer just to tell you if it's just programming or a scrapper
seriously I am not being funny either, has to be programming, faulty board , or sorry to say it "you?"
4yrs old scrap it man
I forgot 7
Reply back saying it's sorted