al-yeti

Still no luck with what? I thought it was dialling and calling you with only problem being the tone in tandem Question, does it ring your mobile? The informa , if yes no need to open the main panel, it has to be the dialled Question, do you mean the informa is "dialling" but you mean tries to dial and as it does so the engaged tone comes up? The informa starts playing the message as soon as it starts dialling that's normal for it So same question when you say it dials, does it actually get your mobile to ring? If not then as I said before your getting an engaged tone when informa is dialling out and has to be to do with the line Ok I think reading over you mean the informa performs the dialling operations but does NOT actually dial out because the line is not allowing you to dial out, engaged tone means line restrict for some reason Inability to dial landline numbers means your line is restricted to incmoning only, please read over this thread again

So basically the informa calls you when the alarm activates and works with the addition of a beep or extra tone in tandem with message I assume you tried deleting and recording new messages again? Incase that is corrupt somehow? I got confused because of title ie "not dialling"

side point is your new provider restricting your calls ie incoming only hence wont actually dial out to anything? so you might to check that

You said " Today, I have been running tests on the dialler and everything functions as it should" But you also say its doesnt dial out on alarm? So to me it sounds as if there is no dial tone on the informa or it isnt seeing the dial tone, i assume your phone is a standard phone? or is it an ip phone connected to the router? which might make sense why that wil still work, if thats the case what happens if you plug in a standard phone might be wrong but inof didnt add up above unless i read it wrong

bell transformers have some exceptions but not off a 32 amp ring main mounted next to it lol, some transformers now made to fit directly into cu been around for a while tho

G2 are bit easier for home users I think, GD48 has advantage of telling you open zone in setting, but then g2 offers you the part and night set options for a home user a little better , rather than the gd with a and b key and using codes and extra tags for what you want G2-20 or g2-44 would do the job?

I wonder is DIY = Bodge