al-yeti

Great , so lock all panels and no one can prove who locked it and how the programming was done last or by who Seeing as hkc doesn't have a back door , unless you know of one (barring being connected to securecom and know your remote code not exactly a back door tho)

I don't get this Your incoming and previous company is liable?

Lol

It's not what I meant

How many zones in use? Just wondering, as even if you change engineer code flaff around when you can change the panel in less time and find faults easier with new panel

Who fitted it? Logan security?

There's no low current mode?

For the jobs they don't want ? Or there own clients ?

Dude do orisec sell to general public then without account ? Hkc now allow sale to public right ?

Atleast he is busy yeah?

Has basic back door I believe like many panels

Did you change the code? Power cycle it?

It is an easy job Or you like Jbeye old days don't fill in

On hkc you can what's called a technical zone , I use this on gates to send a signal to the app each time the gate is operated Perhaps something like that is on the enforcer?

Ok great so it will work when you sort the jumpers out as swb mentioned

Lol

Pir pictures?

Have you installed anything else recently? Anything wireless ? You could try moving the rf module However what is the exact jam error?

Y can't you mimic key presses using virtual keypad

Picture of new wired pir , showing inside please And put one old pir back and see if it triggers , maybe it never worked

If you can login on web , y can't you do it via web? Or mimic?

Just realised you say you have engineer code, makes sense why your low priority because you will dabble but have to pay anyone to come to you Then as above read instructions and reset it , btw don't default it just reset the panel lol

Not sure I agree with anything much I would say more like nothing needs calibration and it throws a tamper error error , I don't actually get it If you mounted then the same way up and nothing has really changed the panel must be giving you a tamper error ????? I assume if you didn't remove the sensor and only tried to change the battery yourself then it also throws a tamper error If you were under a contract and having a service contract etc then this seems all fair For that kind of money don't you have full app control And doesn't the installer have app control ? Where he even as a one man band can disable the problematic sensor for you Depending on what your paying each time you need to change installer aswell , someone who is more flexible and available Ask system to be left as user reset it's not under a contract anyway so why wouldn't they?

Just his terminology

What you mean external keypad is off? Off the wall or dead?