Only way is to try it
https://www.virginmedia.com/help/how-to-use-websafe
Also possible you could change the DNS setting on the smart com if it let's you to 8.8.8.8 the usual lol and see if that helps , I didn't know your panel well so not sure what settings are available
You mean he's teefing TV channels so trying to hide behind VPN , funny thing is , if authorities were after every small timer he would easily get caught , VPN don't hide you completely....
So get keypad powered up first then?
Your making no sense , if you power up keypad you may get a clue , if you can't power it up then that's that, because that's the first thing anyone might try and do
Buy a dog is the next suggestion someone might give you lol jesting of course
You know if you have some electrical or electronic experience it's possible, but probably if you here no offence but you probably won't be able to do it