I would certainly try linking out the keypad tamper at the panel end... and would also consider a full default
They still do offer tech support. I called them recently as had two accentas at one address on a bells only system (One in house & the other in the garage)
The customer called me to say on both units the power LEDS were flashing.
After inspecting them the units had a stable mains supply to them, the output from the panel transformer was within tolerances. The battery's were both a year old (Changed on the last service) also tested fine with my ACT battery meter.
Tech support couldn't offer me an explanation, the only thing I could conclude that there had been a mains surge.
The daft thing is after extensive testing both systems are fully working but the mains led's continue to flash.