PeterJames

It could be interpreted that way I suppose, but I read it that he removed 4" of cable off the keypad cable.

What makes you think the fault is in the 4 inches that you cut off? Where does it run from to? By that, I mean does it run under the floor or around the skirting board, under the carpet etc?

Agreed a fuse is their to protect the control panel, they dont blow because the there is something wrong with the control panel.

We normally add our own password as an admin password and then add user passwords, the user can then change their own passwords. But we ask that they do not change our password. Reason for this: 1. Service engineer does not need you to log in in order to service, update firmware, or repair replace cameras. 2. I have lost count how many times customers have changed the password and forgotten what they changed it too. This in the old days meant sending the recorder back to base to be defaulted resulting in a charge to remove and a charge to return, nowadays it means emailing the manufacturer with a code and waiting for them to reply, this can take quite some time and if the engineer has to do it its another charge. No customers like unexpected charges, and we dont like having to charge customers for a simple mistake, but we have to pay our engineer wages and all the other costs involved in them coming to site, and so that charge is passed on. Its much better for us and the customer if we can just log in and change your password if you forget it.

Where do you think RS gets them from? Everything comes from China check the label on your underpants. You wont be able to compete with the big boys if you source your products from RS

China

Pah!

https://www.thesecurityinstaller.co.uk/community/applications/core/interface/file/attachment.php?id=1741

You need to call the company that installed it and ask them to default the user code for you

ɯnɹoɟ lǝu oʇnuǝʌuǝq ǝ oɐᴉƆ

Only because the arc have to wait 90 secs, and they also have to phone you to tell you stuff whereas the app is direct. I would not rely on the app though, a real person makes sure that someone got the message, if you forget to take your phone off silent mode from when you were in that meeting, or at that funeral, or in the cinema, the real person would have spoken to your keyholders

qfa

Most app panels do this though? The ARC reports when my wifi goes down my app is usually much quicker,the arc never reports the wifi is back whereas the app does. But the ARC is only ever gonna report problems, theyre not really cut out to report when the problem is fixed. I dont like the Ajax either, if you want something like that you can do it for a quarter of the price using something like Sonoff.

Is the existing speaker 16ohm or 8ohm? You may be better off with a keypad rather than a speaker

I dont really know the visonic tat that well, its one way wireless and I wouldn't touch it. But I dont know any panel with an app that doesn't work via the manufacturers cloud/servers. When a customer cancels their contract the panel id gets switched off at the cloud/server. So unless you build your own cloud and work out a way of making your panel talk to it you wont get it to work DIY. To talk to it through the USB you would need the manufacturers engineer software, not readily available. I know that its not very green to tell you to bin it if it doesnt do what you want, I would suggest that you can either put an aftermarket dialler on it if you need notifications. Or bin it and get something that will do what you want. I would be cautious of any free app alarms though, servers cost a lot of money to run, and if someone is providing a service and not being paid for it, they are less in a rush to fix it when it goes wrong(They have already sold you the alarm kit there is no benefit to them rushing to fix something your not paying for)

Hi and welcome..... not sure that you will be much help though, the sort of help we need is that special sort

You could try replacing the PSU but in my experience this rarely fixes it its normally the panel buggered down to the batteries not being replaced frequently enough

We get so many of these and always the op is convinced that its the alarm, I remember as an engineer telling a customer over the phone it was a low battery on their smoke, they insisted I come out. £70.00 plus VAT (it was the early 90's) callout later, I found an old smoke detector in a kitchen drawer with the battery still in it. Its like we tell them what it is and the dont believe us

No it doesn't need any more wires adding the sounder should self activate when you take the lid off Wires dont remove themselves, I cant think why you would think they do ?

No it doesnt look like it, whoever installed it linked out the tamper

Check your drawers for an old smoke detector

qfa

Nobody else was

That's what I said, is there no manual in the downloads ? Pff! Grandad yourself, you're not far behind me you know! James knows Im only bantering