PeterJames

Yes

Why else would you have a battery in the bell?

I am saying the bell box is designed to sound if someone cuts the cable. So if you remove either the 12v or Negative going to the bell the bell should ring

I saved £400 on a new set of tyres for my car by simply painting a tread on the old bald ones. they seem a bit slippy when it rains though?

Self actuating bell or Sounder if its SAS. The point is if it rings when you remove the hold off it is working as it should, Its designed so that should a burglar crow bar the bell off the wall and cut the wire it doesnt stop the sounder from operating.

At the panel take out the 12v or Negative feeding the bell

What happens when you diss the hold off

Sort of, experience and abilities go a long way, SSAIB and NSI silver are similar NSI Gold is a different animal all together. Your abilities will make a difference to what you can go for. What is your experience though? Installer? management? security guard?

What experience do you have?

This panel is most likely DIY so you will struggle to find a good company that would take it on. But if the cabling and detectors are good then try www.nsi.org.uk or ssiab.co.uk you can search by postcode and these companies are professional, the bonus of them being approved is if they do let you down then you can complain to their inspectorate

Hi and welcome, I am not familiar with the panel, but you cannot silence keypads on most systems. My advice would be to disconnect the basement keypad at the panel. You can disable the led on most pirs there is normally a link in the detector. When was the system last serviced? Have you changed the battery in the last 7 years?

Good luck with that

Hi Lee Welcome to the forum, what sort of experience do you have as an installer?

LOL this place is full of sarcasm and satire, you do know that this is a security industry forum right? If you can put up with the humour, and you're prepared to put in as much as you get back you could find this site useful.

Hi Colin Welcome to the forum, this is probably not the best topic area to advertise for prospective sub contractors. We have a section for this sort of thing in the trade area of this site, you can apply for trade once you have made 5 posts. Other than that you could post in the guest forum. However, many of the subcontractors that visit this site have opted not to see the public areas.

Yo can reinstall the software they used to send out discs

Y3k are the suppliers, I have no idea of what the default password would be

I thought maybe thats what he meant, customers often confuse tamper tones with alrm going off Not only that it will go off again shortly after resetting it

Its probably telling you that it has a battery missing

Glad we could be of service

Are you sure? I didnt think you could with ADE panels, its been a long time since I did any programming mind.

LOL drop testing is using a special instrument that puts a load onto the battery, but as Paul says below, you cannot do this with Lithium batteries.

We're not, we are seeing it from both sides hopefully. If a customer telephone here complaining we would first off ask them to put their grievance in writing. It would come to me and I would investigate it, I would look at the job sheet, then speak with the operation manager, then speak with the engineer. If the failed product was still in our quarantine shelf I would look at the item. I will then call the customer and get their side. Once I have all the facts I will make judgement. As far as I can make out in the problem started when there was power problems no mains. When the power returned, it was discovered that all the batteries in the detection required changing and the main control panel battery was fine. I can only surmise from experience what had happened, but you and I both know that it is likely that the power needed recycling on the CPU. What we dont know is what the panel did/said once it came back to life. It could be sour grapes on part of the alarm company because the customer did not have the system serviced, reading the information claimed to be on the invoice I can understand why Maria would think that. Or it could be that the Lithium batteries were genuinely failing. The problem now is that the Maria suspects its sour grapes, so therefore is asking us if her suspicion could be correct. We dont know for sure as we have only heard her half of the story, but it is possible, and that is all I am saying. The inspectorate will find out by asking the company the right questions.

Or it could be that it was written that way because the customer was not there to show/explain too. (I am not defending the engineer, or the company but engineers and job-sheets are down to interpretation sometimes) We had a Fire alarm takeover recently, the landlord had had one or two false alarms and was unhappy with the incumbent co. We tested everything and replaced the batteries dated 2009 wrote everything clearly on the job-sheet stating that the false alarms may have been down to the batteries that had failed the drop test as well as being 8 years old. The landlord complained saying that the panel was only replaced last year so the batteries were only a year old. We sent a copy of the jobsheet and asked him if the false alarms had stopped, we got a cheque a week later. Good luck Maria

If its an approved system the customer would have paid for a certificate, that is what pays the inspectorates wages, the customer has every right to get them involved.