Everything posted by PeterJames
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Hi everyone
Hi Dave welcome
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Giving quotations to customers
I never used to install equipment supplied by others, it provides all sorts of warranty issues. We once had a large video entry system to install, the whole building project went over budget and the customer was looking to make savings. The customer asked us for a discount but we were unable to assist. So the customer then asked the electrical contractor if they could supply the kit, we did not want to fall out with the contractor so we agreed, and still made as much on the install as we would have if we supplied the kit. The job was installed with no problems we were quite impressed with the kit supplied by the customer, but within a few weeks tenants started moving in and the kit started to go wrong, each time we went back we charged for the privilege, we removed the failing part and give it to the customer to return under warranty, and then we would return when the customer got the replacement and charge again. Since then I have looked at the supply of customers equipment very differently, the customer takes charge of the warranty and takes the risk when things go wrong then I am quite happy for them to supply the kit. Mind you after telling any customer that asks the above they rarely want to supply the kit. I have had on occasion customers wanting to supply their own batteries. I always make sure that they are aware we only buy branded batteries and that we do have a high turnover of batteries, therefore they never reach their shelf life. Batteries are available much cheaper on auction sites ect, however, these are often close to shelf life or unbranded poor quality, we would be happy to provide batteries supplied by themselves, but we will not warranty the batteries, should the battery fail before the next maintenance is due we will charge them to return and replace it. Most let us use our own batteries, two customers have used their own and had to call us us to replace batteries before service was due, one was a couple of weeks after their service, suffice to say we replaced all the batteries on both occasions.
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Accenta+
You need an internal sounder module which you wire into the external sounder outputs, this will only sound when the alarm is in alarm IIRC it follows the on-board speaker which sounds every time you press a button
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Accenta+
The speaker output will follow the button presses, if you want something that just makes a noise internally when the alarm is activated you need an internal sounder not a speaker.
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Giving quotations to customers
When asked for a break down I ask, why, it will not make any difference its the same price!
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Accenta+
Did you mean the internal sounder?
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Accenta+
How did you wire it?
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Ptz onvif recommendations
grrr
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Ptz onvif recommendations
You're most welcome Imran It seemed to work well here and I have not had any returns on the ones Ive sold so far. Its not a £1000.00 dome for £100 but they are not bad value for money
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Texecom Premier Elite 48 & Comwifi
Yes Technically you dont need a monitor with a CCTV system if you are going to view it remotely using client software, but how are you going to program the remote client settings in the first place? The OP is asking if he has to buy one or not, of course he does he cant program in his ip setting or put it into engineers mode even without one! Mind you if he is asking the most basic question as does he need a RKP or not, I think my question would be does he need to start somewhere a little more basic, before he starts throwing piles of cash at it.
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EUROSEC CPX CP8L KEY PAD
Its telling you the left patio door is open, if its not open then there is something wrong with that circuit
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hello
Well done for spotting that, you would be really surprised by how many people apply before they have posted once. Unfortunately forums dont work if no-one posts, therefore we only allow those that do post to join,it also helps if the proof of trade is a bit shady
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Ptz onvif recommendations
I saw that, it must have been a bargain
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Ptz onvif recommendations
LOL no I dont sell on ebay!!
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Ptz onvif recommendations
Did you still want this one? I am sending the instructions and software by WeTransfer now
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Ptz onvif recommendations
No, unless someone wants some specifically I wont order anymore, they take up too much room in my stores. I have to order at least 20 to make it worth while and I have had the last three for over a year now. I paid more than £80.00 each for these ones but I have made my money out of them, so its just a case of a bit more space on the shelf. and a bargain for anyone that needs one.
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Ptz onvif recommendations
Just set one up, works perfect on Onvif, but it would seem they are only 10x zoom not 22x. I had both but sold all the bigger zooms. I only have one in an un opened box the other two were set up in our demo room at our old place. Imran asked first so he can have the brand new one, and because they are only 10x zoom, and because its you I do a special price of £80.00 each now though. Bargain !
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Ptz onvif recommendations
Actually they havent been that bad, I just dont sell that many ptz's nowadays, not when you can do the same job with three statics and no looking the wrong way when something happens
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Ptz onvif recommendations
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Ptz onvif recommendations
I replied but not sure if you got it
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Ptz onvif recommendations
I have external 22x zoom 2mp onvif PTZ in stock £100.00 plus VAT and P&P
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Hello
Hang on, you cant merge the accounts how do you know its the same person
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Hello
I meant ? not ! bloody French keyboards
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Taxman Joke
bstards!