sixwheeledbeast

Was he trying to wake the whole fecking island up?

I assume the alarm hasn't been serviced for a while then?

7.8 - 16Vdc drawing 135mA Coax or UTP and baluns I would assume for video. Alarm cable for the alarm, and UTP for audio. Looks like it's for covert CCTV use. Are you sure this is what you need?

Read and follow the manual carefully in order.

I don't. I do agree tho, generally people would have a new car or phone every three years, many haven't had there alarm looked at in that time never mind upgrade/repairs etc.

Gateway is the IP of your gateway, DNS is the IP of the DNS server. If using a BT router these are likely to be that. Probably not advised if you have no networking skills. I can only suggest to follow the manual carefully.

Probably No

for the pics JW. Tamper button looks secured by metal tangs to me, DD. I think I would use them in a new build/rewire scenario, probably stick to CQR Alto for other stuff instead of the surface box option.

If it's open then it's likely a setting in the app or the settings in Program Digi then.

Have you checked the port is open and working?

Fitted a couple of Rick O'Shea smokes the other day. I quite like them, they are like having stand alone smokes but with the added benefit of the wireless. I could see them being used for retrofitting in very small domestic max 3-4 points, even if the mesh drops off you have stand alone protection. Would be nice if there was option for external power tho.

It sounds like port forwarding, I would assume the router isn't setup correctly.

I was thinking more of an API to allow third party written software to receive notifications.

I would be looking to do more than replace one battery, if I had a customer complaining of an issue like this. The system would have to be detecting a signal of a similar frequency (I would guess the kit is 868?) do you have any kit running on this frequency? Do you live near a 4G phone mast? Disabling Jamming is not advised.

So other kit other than iOS and Android could be supported? Do the features of the browser differ to the apps? No plans for an API? Ding

Great when they go faulty, either eternal sleep or stay active with the LED on. If latter power them down first so you don't burn fingers on them. That's the original one with the screw top centre, instead of underneath.

Would look a lot better and connection would be secure behind a base.

Bases will be camera specific, proper name for ip box is "IP rated enclosure".

Just to clarify JW's post, I think the point may have been lost in autocorrect... If the system is armed (day or night) and the system is jammed, this will be normal to trigger a full alarm condition. If the system was unset the system would likely alert like a tamper event, so no bells. I would assume you have the installers number and it's on a service contract? Further investigation would need to be done to workout why the system is detecting a jam.

Voltage != Capacity

The new battery maybe slightly discharged but should come with at least 12.0v

Sign on the dotted line that the installer is not responsible for any issues that may occur from port forwarding? In reality the customer will rarely pay for a high end router. So you are left with a crap ISP one, ISP's will not support anything that is not there own to end users. Then most alarm companies don't want to take responsibility for service of the router. It's a bit of a tricky situation TBH, on a commercial site you can leave the responsibility to an IT dept or install your own service for your kit. Domestic is very different when consumers needs at a cost overrule security. I had a customer specifically ask for LAN use only the other day, due to not trusting remote access. I don't blame him but this is a first for me, most have no idea.

Well yeah, you are putting it outside the firewall which makes it easier to compromise but then it can't be used to pivot on to the network, in a domestic situation anyway. I wouldn't recommend it but it's an option on lower end routers.

You can use a VLAN or DMZ. That way if the device is attacked it will not compromise the rest of the network. Obviously VPN would be a more secure option. The more secure options will always require better hardware.

I didn't believe there was requirement for tamper loop on loudspeakers. I have always fitted one but I recall that from somewhere.