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GalaxyGuy

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Everything posted by GalaxyGuy

  1. OP, you will need to place the latest English touch center firmware on a FAT32 formatted SD card, then insert the card into the CP045 and power on. The touch enter will then re-flash its firmware and default. You should have received an SD card and firmware with the new touch center. If you are a Selfmon customer, contact me via the Selfmon email for support. If not, then contact your installer.
  2. Apps are fairly easy to overcome though, so you're relying on your employees at the end of the day.
  3. Either way will work. The Galaxy GX app will provide free push notifications. Selfmon enables granular control for different push/sms/email/voice messages to different devices/people along with line path monitoring and ddns.
  4. You wouldn't normally need to open anything for outbound traffic. Not on a home router anyway and not port forwarding, as that's for routing incoming traffic. Ie. For the app connecting back to your panel when you're not on your home network. Ensure the panel gateway address (your router internal IP address) and the panel netmask in the panel menu 56.4 are correct.
  5. Yes, indeed. In the context of the original question, the point is moot, as both AC and DC can cause interference with the 'circuit' signal. In the case of the differential pair of the RS485 bus, this is less of an issue, as it's the differential that's important and as both wires are impacted by the same external noise, the data signal isn't impacted. The problem usually comes with mains based signals where heavy currents drawn by mains based appliances can cause huge induced voltages in nearby cables, that can damage the bus drivers and the analog to digital multiplexers that read zone voltages. The actual zone voltages can also be disturbed, causing nasty false alarms that can be really difficult to diagnose. I'm not sure if there's enough current driving the alarm speaker to cause any issue, but if the manufacturer advises against it, then it's probably based on some measurement or experience of a problem in the past. Yes.
  6. So, how does the current change direction on an output that can only switch from +12v DC to 0v ? Ah, I see that you've changed to "generally ac" now.
  7. What's your definition of audio? A speaker makes a noise because the diaphragm is driven in and out by the voice coil. An AC signal will drive the speaker coil in both directions rapidly at various changing frequency, thus giving audible sound. By just switching the diaphragm between one direction and rest, at various frequency, as in pulsed DC, you will also generate audible sound.
  8. What's your definition of audio? A speaker makes a noise because the diaphragm is driven in and out by the voice coil. An AC signal will drive the speaker coil in both directions rapidly at various changing frequency, thus giving audible sound. By just switching the diaphragm between one direction and rest, at various frequency, as in pulsed DC, you will also generate audible sound.
  9. This all depends on the panel circuit. Where a panel circuit is dedicated to a speaker connection, the design may be AC driven. Where it's a regular transistor based open collector output, with the option of being configured for regular or speaker output (like in the Galaxy G2 or Flex), the output is pulsed DC when in speaker mode. Pulsed DC isn't AC.
  10. It's interesting that Eaton don't seem to state what their app encryption actually is. "Market Leading" and "Internally tested by their own experts" means nothing. At least Honeywell's app states that it uses AES. It does also perform per session RSA key exchange too, but for some reason they don't mention that. The only thing that lets it down security wise is that there's no certificate, so the connection is susceptible to a man in the middle attack. I know that Texecom hastily added AES, but they generate a fixed key and that's not good either. Yeti, do you have more info as to the actual encryption used by Eaton ?
  11. The destination IP, port and account number can be applied to the Alarm Monitor or ARC sections. You must also be transmitting in SIA format.
  12. Sorry, it's actually given as part of the registration part.
  13. They should be emailed to the email address you set up via the app. Just a server address, port number and account number.
  14. No offence taken. I just wanted to understand the context of the reply.
  15. Not sure what you are getting at ? There is a minimum payment of £5 to create an account number due to PayPal minimum fees. If you are suggesting that it likely to go up in price after six months: It has been £1 a month for the last 9 years and there are no plans for any price increases. SelfMon runs on Amazon's EC2, RDS and a few other services. The services from Amazon cost hundreds of pounds each month, but based on my experience over the last 10 years, it's the most reliable platform, with better than 99.999% uptime! That's really important for security systems and although it would be cheaper to buy systems and run them, I could not provide the same resilience that AWS does. If you don't think that £1 is good value, SelfMon has processed 23,405,200 incoming events as of 11pm this evening. Those events were processed into 59,785,167 message queues for SMS, Voice, Push, Email and CURL.
  16. No worries. I can take a look at the server side to determine the issue for you if you need help. Although SelfMon costs £1 a month, it gives many options for filtering events and directing to different devices/people depending on the priority. It also checks that the internet path is up, testing receipt of an hourly test signal and sending alerts if it's missed.
  17. OP, let me know if you need help with SelfMon.uk The 'panel settings' menu has a list of four or five settings required for panel menu 56.
  18. You day you have set to 1,2. What is receiver 1 set as?
  19. Yes it does - only one possible though. And they are not stolen, they are customer returns. ADI global and others seem to offload these by the pallet and they end up on eBay for spares repairs state untested or unknown. Ok if you don't mind testing for a few weeks and are ready to take the hit if there's a fault.
  20. The addresses for each device type map to different addresses on the rs485 bus. So keypad at 0 and Rio at 0 have different addresses on the bus, so don't clash. The RF portal rotary address is not the virtual Rio addresses that run at 102/103. You can disable or change the virtual Rio addresses in the RF portal menu.
  21. A083-00-01, or A083-00-02 or A083-00-10 Flex Intellibus Ethernet Module part numbers.
  22. The E080-4 will only work on the older V1.X Flex panels. The V3 panels use the faster intellibus for comms devices and camera PIR's and it requires the A083 Ethernet module.
  23. Did any of the screw terminals look like they had been used I.e. not all flat and at the same unused level ? That's a telltale sign that the panel has been used before, as the screw terminals are not screwed in the factory. Bed of nails test fixtures are used to test with the test pogo pins contacting the back of the PCB. Some other indications of the panel being a return are old firmware and dates on the enclosure not matching the dates on the PCB firmware label.
  24. Try a panel restart in menu 51.17 and then enter and exit engineering mode. If the tamper holds, then I would return as faulty. Is the panel the latest V3.51 firmware or lower as that will give an idea if it's been sat on the shelf for a while.
  25. Someone posted a similar panel fault on here only a week ago. Was this an ebay purchase, or new panel ? The aux 004 tamper is between T and 0V. If you have linked this with a wire, then the board may be at fault.
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