As others have said any decent company can default the codes and don't know what they are doing if they can't, they cannot be servicing it properly if they don't have the engineer code.
The local company should be able to default the panel codes and reprogrammed it without the need for ADTs engineer code.
Thinking about it tho they don't need ADTs code to repgoram fobs that's done on the master manager level not engineers.
Last time I handed notice in, it was a months notice I had to give.
Handed it notice at 0830 Monday morning, was sent to a booked PMV and by the time I got back to the office I was told to go home.
Heard similar stories over the years so wouldn't worry too much about it.
There is 1 on eBay if as Mr happy says your into DIY.
But new controls would be a better idea, you could almost garuntee after you've fitted the new keypad there will be a fault with the panel and it would need changing anyway.
We cover Manchester if you would like a quote let me know.
Hi Steve,
I'm afraid the panel is obsolete, a 2nd hand keypad may work (never seen more than 1 on a abacus system so I couldn't gateuntee it would work, others on here might know)
Upgrading the panel is an option, cables and detection equipment can usually be reused.
Where abouts are you based?
Have you tried putting the DVR in this DMZ? Or using a lower port?
I've done many sky routers and never had an issue getting into then or setting up ports or using dmz(I know DMZ isn't the most secure way or doing it)
What sky router is it?
There's a few on here who cover that area.
As Norman said tho, how long would it take you to do compared to a pro with the experience.
Easiest way would be to fit a Box next to the camera for the join but it won't look the best.
If at all possible I try and conceal cables and joins in the cavity. 25mm hole is usually enough.
I don't use the gear either but I'd just learn it on site once fitted. From what others have said in the past if the stuff isn't learnt properly it causes faults and can be a nightmare , you could end up causing yourself more greif by trying to do it before hand.
What analogue bit?
Some of the dahua DVRs are a full tribrid (fitted them myself) and they will take HDCVI & Analoguge cameras & up to a certain amount of IP cams.
Plug and play as well, the DVR will automatically sense the resolution of the input and display the image from the camera.
I've fitted a few HIK systems and haven't had any callbacks with faults.
For now I wouldn't bother with IP and would go HD-CVI, still 1080p images and the price is usually cheaper than IP.