I don't use Gals full stop, but I had endless problems with Downloader (Scanny) until moving to quality StarTech USB to Serials which means you get a genuine FDTI chipset not a chinese copy.
They also do one with 'com retention' which I haven't needed but assume it means same Com port every time, guaranteed. Obviously I seem to get that anyway hence no issues but guess that
if I had to use other, similar devices on the USB at the same time, the same port number might not be guaranteed.
Nothing different to anyone else I imagine, except when the legal s**t hits the fan some have 3rd party proof of compliance, although in the above scenario poor system design comes into my mind if the job is important enough to have someone going all the way to court...
Yes, or he has set the user code to start with zero - stupidly, it says not to in the manual, but will let you go ahead and do it! Then you get this exact wierdness.
Depends on customer / circumstances / property / purpose of alarm, if not the above to be honest I'd perhaps try one factory default and see what happens, then replace.
So, you have engineer code...
Don't suppose you have just changed the user code to something starting with zero??
Have also seen this after a mains spike from lightning.
Also as you have the engineer code is it possible you did a factory reset by keying 98 not 99 to exit?
Pre-ion, non EN common platform Scanny and current SPC do too though, AFAIK.
But there are very odd issues with Scanny on later panels where its offered on all zones but will fail on anything but 1-4, there
was a tech bulletin but deleted recently by Eaton in the name of progress. Agreed its pretty old info.
Oh it might do - lots of others are more expert on that panel than me.
I know that Scanny have dropped it, SPC might still have it, Texecom maybe, Risco never?
Ah slightly earlier than mine. I bought a 'lifetimes' supply on clearance, of varying dates and models but all Elmdene, although of course since
then we have PD2010 (not that I'm approved) and most panels no longer offer on board analysers, of which 50% of my 'collection' require!
Nothing is fail safe, but professional alarm signalling solutions are engineered to make common points of failure relatively easy to overcome, at relatively low cost, and without intervention.
Yeah I know, but I've been ripping you off for parma violets these last few years.
I've overheard you on the phone asking about 'smokes' to various contacts...
One provider (vodaphone) had no service to a local town for a MONTH and were in no hurry to fix, quite recently.
So if you had a GSM setup with a Voda PAYG sim, that's a month of no messaging alone, before we even look
at the benefits of polling the path itself on a more frequent basis and assuming multi-provider SIM.