datadiffusion

OIC you mean tech support for a large installer, not the manf...

Hi Swiftey, welcome to TSI! So, is it Eaton you work for then?

Hi Rob, welcome to TSI!

Thanks for the post Swiftey, but the OP posted this a whole month ago and has never revisited the forum since that date. It would be great to introduce yourself in the... Introduce Yourself forum

This is, sadly, normal, that if you were able to defeat the tamper (or there is no back tamper) you would be able to freely remove devices for a certain period before the 'polling' or 'supervision' realised the device was missing, this is the biggest reason for ditching 1-way wireless systems TBH. Anyway glad the tamper is working.

I think the original poster is probably OK having not logged in for nearly 5 years

Hi there, welcome! Have moved your post to a new topic

"Little bit of politics there ladies and gentlemen..."

I agree with Pete, it should have been Chubb logos.

OK, that would be the best thing to try 1st.

It polls infrequently so it will be a matter of time (up to 4 hours?) before it notices they are gone. If set a supervision (poll) fail will usually cause a full alarm, depending on configuration. The tamper issue is quite separate - but the fact it is not working is why the alarm can still be set. A re-learn might be in order, then just see if the tamper works right away.

With one way kit the panel relies on the transmitter sending a signal at a fixed interval to know it's still there - to stop someone removing the entire thing (without activating the tamper) and putting it out of range, for one thing. This is not always that often, but the panel will be expecting to hear from the transmitter at some point. When it doesn't 'poll', an error should be shown at the panel, on a scanny this would be a 'supervision' fault (although it can (foolishly) be disabled, on iOns at least). This isn't to be confused with alarms (CC and tamper) or low battery signals. Hope this helps! This is why 2 way or mesh kit is so much better.

1 way kit such as scanny will not care if the sensors disappear if tamper is also not working - it won't be until the next missed poll it gets 'noticed'. I would re-learn and see what happens.

I like ricochet, but don't actually use it widely. But I do have a site where it has been very stable for years (monitored by SIA code so nothing gets past me!) Many others on here like the Enforcer, never used it myself.

Do they work normally on alarm? If it was just the door contact, I would have a simple answer; many installers, when using external contacts, forget to program the actual tamper of the actual tx unit itself as a 24 or tamper only zone. i.e its possible to program an external mc contact, by tampering on said external contact to program, and not have the actual on-board tamper registered with the RFX at all.

Welcome, from Weston-super-Mare

Hi and welcome

Exactly, they sent me a letter and quote 3 weeks before, no asking for breakdowns - which I deliberately didn't take up intending to 'shop around' - it was only when I got back to them with 5 days to spare (I know, I know) that they asked.

Yes they asked for a full breakdown of works this year. To my slight annoyance it didn't alter the price they'd already in fact quoted, but obviously could be used against me if I suddenly start doing more of the thing I said made up 5% of the business, etc... Although given my current plans it's unlikely to be an issue.

lol! You learn something new every day!

Yeah I was trying to be clever, it was a wooden framed nightmare, victorian hospital conversion with shallow roof and stud built interior walls built approx 1' out from the real walls (which themselves were a foot think and no cavity) No access to the stud cavity from above either due to layers and layers of opposing joists with new and old roof flooring! (I think it consists of original + 1950's + 2007 stuff) The roof would have once been used for storage (probably up to a certain time point) but even after that was boarded out to allow inspection of pipes etc... When the block was divided into townhouses, my parents got the original (stone built) staircase, but the later wooden 1950's era prefab stairs up to the loft was removed (we saw the pics - you can still see the opening into the loft (blocked with new plasterboard) and top of the handrail from the loft itself though! Sadly there are few other pics as the unit was very well guarded from closure in 1995 to building work not really that much later, starting from in 2005 with demolition of the 1950's/60s **** surrounding the listed victorian stuff, so it avoided the whole 'urbex' scene. Also my parents bit was the admin block anyway. Otherwise I'm pretty proud of my fishing history

Funny enough, only on my parents house, dormer which wasn't the same size as the other side of the room

Bear in mind that the Union / Bell UK made stuff appears to be thin but is actually very good, though.

SISS here too

Yup same here with a massive drill bit. Finding cavities bridged at the top a lot now though, (houses approx 2000 onwards?) with thick cement laid onto a plastic former. That said if you're expecting it, one of the benefits of a long drill, just keep on going...