matthew.brough

I disagree entirely. I'd much rather have 10 year old firmware than today's.

I agree

Com 1 is the PSTN dialler onboard the panel, nothing to do with databus line 1. We have had this issue a few times. Downpowering the panel, count to ten and power back up has always been the fix. Getting fault to clear that are no longer there isn't such a rare thing on a galaxy. Power cycle always seems to cure.

Grandad rules will never come in. They are the tool to get the dross out, not give them a shiny badge to arty on doing same old same old.

I agree. Anyone who sees value in approval, has it. Those that don't, don't bother.

I don't think that is outrageous for sorting a battery and getting you back up and running.

I do. Ended up changing a few numbers in dalliers. There have been far worst cases on watchdog about alarm companies. Not in my experience on the lower end stuff.

They were if I remember correctly for dialling premium rate numbers

Not that I don't agree but the reality is, on the whole, people don't value burglar alarms and because they don't value them cheap and nasty with John Wayne or b and q Yale special is quite sufficient. They can spend the money saved on interesting things like Sky, alcohol, buy a 1/16 of a new iPhone etc Certification is not the answer. We've tried that route, remember?

I'd say you have achieved your goal. It has been noticeable that when installing these units, the engineers manage it without having to phone.

Not really. You'd need a lot of them sending continuous calls to really cause a problem.

No, we'd just set the test message up as heartbeat so it didn't log each call in the evert history taking up tons of disk space. Don't forget each webway we have out there is sending 2 test calls per minute anyway so your DVR suggestion would be 1/2 this or to be precise 1/2 million less polls per year than a webway. Emizon was the first we put in. I'm not sure where you get the rest of the information from. Emizons receivers just output straight surgard into MAS which afaik has no video capability in the protocol at all. Frontel is videofieds proprietary format

Yes and their standalone gsm thingy I believe. With this new low cost com IP will make single path monitoring very cheap

You should pay more attention. Had Redcare for months now, which if you look back when I was testing secures. Just for you though gaz, as paying attention to facts isn't your strong point this is what we do have Emizon Chiron Webway Redcare Dualcom Texecoms standalone communicators OH Videofied Adpro Truvision Hitel Dedicated Micros

Hosted network so no control I'm afraid. Got to rely on the service provider who weren't available for over 48 hours. No need to get stroppy. Not 1/2 hour ago you were accusing me of not having Redcare. As ever your information is usually not based on hard fact but imaginations in your head.

Are you really suggesting that BT would leave me without a link working and lie about the availability of staff just for the sake of it?

Sure about that my North Eastern friend? I see. That said, not much use fixing the STU's if the ARC can't receive any signals. I'd have thought ARC links going down would be top priority as this could affect tens of thousands of subscribers but seems not however issues affecting just 1 STU gets fixed. Can see the logic there, not.

Arc links as in the communication path that exists between the arc and the Redcare host network to allow the arc to receive alarm signals

Not from your experience . . . How many arc link lost faults have you reports to them?

Shame it is literally 8 times the cost of other products with same or higher specification. Whilst I agree there is a 24 x 7 Helpdesk when we lost a link I was told that I have to call back 9-5 as network boys only work them so I don't share te view they can do everything 24 x 7 other than answer the phone

Yes we can unlike Webway world that only you can see.

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