Yes I do, that's what I meant.
Does your incoming line say 1 for sales, 2 for service, 3 for accounts etc James?
I am looking at a swap of phone companies, from BT to a more friendly local provider and while I am at it give people options when they call in.
for many reasons, which I won't bore you with, this would suit the way our company functions.
Do companies usually charge extra for this service or is it something that can be programmed fairly easily in house?