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timmo66's post in I-On16 Remote Program was marked as the answer
you need the master used code, and then navigate to the users menu.
then add user. follow on screen instructions.
when it says enter code press tick.
when it says present tag press tick.
when it says press button on remote press button on remote.
if it's a fob-2w-4b you can then program certain buttons to do different tasks.