My company has several pricing lists - Depending on loads and different pricing for different contracts too.
For example if you want £5 lock you need to pre-book appointment and you get told what your appointment normally 6 weeks away and Qualify for it. For a normal lock swap you you need pay about £45-70 depending on lock.
The On Call Lieu time is treated like flexi time. - On my 28days you need to take away 5 days over xmas and new year as business is shut, Bank Holidays and Public Holidays. As work puts them all together.
Its about £10-20 commission depending on lock and its just like our Sales guys going out to signing up somebody with a new system.
They get a % of that alarm and servicing job.
I get Commission if I sign somebody up on a service agreement or if I book them for more work or replace something.
I also get commission if they take out a service agreement on heating and electrical protection.
I can go into a business and fix there alarm and they ask about CCTV, If my colleagues can successfully get CCTV installed and Serviced I get a commission of that sale or even better example was a Family just moved into house and they simply asked if I know anyone who can service boilers. 'Well our company does that, Why don't I get somebody to phone you about it'
Why should you not get a commission for helping a customer. Our company is strict on selling as any items broken we had to replace must come back to the depot and they check it.
Its quite common, I know people will replace stuff not needed replaced but our company is strict on it as they test anything which we replace is checked and people do get pulled in about it. You know BritishGas Heating Engineers mostly work for themselves like a franchise and get big commissions on items sold on faults and etc. (So I been told)