There is just one manager, anpr is in server room and they vnc into it from reception. Not sure if you can have multiple users with different rights, never tried. Ask Videofit mate
Com port 2 prog as comip, baud rate 38400, ip port 10001, arc2 tel no. xxx.xxx.xxx.xxx/10001, account no 0001, sia level 2/3 with connect via ip and send sia text selected. com1 is com2400 and arc1 is sms messaging. onboard digi set to com2400
As I said earlier, my panel is 7.6, the app works, montex works, wintex works all over IP. There is even a com2400 on it sending sms as well incase broadband goes down (seperate btw, I have cable)
Ipolis, works fine, software on the machine must be above 1.03 IIRC, http port is 80, rtsp port is 554.
Ports 80 and 554-558 TCP need forwarding through your router to access remotely.
You will need at least a 3g signal for it to work as well