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After defaulting the panel, the wiring type will be programmed as double EOL, so any zone that has been looped out with wire, or wired as normaLly closed, which the door contact probably is, will be seen as a tamper. The zone wiring type needs to be programmed as normally closed to conduct the test you have configured.

You're very welcome, glad to help ?

Here's a link to the driver you need: https://www.ftdichip.com/Drivers/VCP.htm The best option is to select the "Setup Executable" version from the comments column.

Hi Ives, Your problem of the alarm sounding when the power is removed is caused by a defective backup battery within the panel and the sounder on the wall then activates using it's own built in battery due to the loss of power to it from the panel so opening the panel and disconecting the backup battery will not stop the sounder activating when mains power is removed. Ideally you need to replace the backup battery and the sounder will then remain silent when the mains power is off. If you can't / don't want to replace the panel backup battery, then it will mean a trip up a ladder to the external sounder and disconnecting it's own internal battery or the sounder component itself to keep it silent when the power is off. The first option of replacing the panel battery would be much better in the long term. Brian

The 48w should have a Battery charge current selection jumper on the PCB, just to the left of the flash programming port and below the battery fuse F2. There shouldn't be any sounder battery faults shown on the panel for no sounder battery connection for a grade 2 sounder but grade 3 sounders do signal a battery fault to the panel - assuming it's wired correctly!

The times quoted by Texecom are 4 years with the comfort LED's off or 2 years with them on. How that compares with reality will remain to be seen...

Yes, the setup is straight forward enough, probably easier than the com2400 actually. The only cost is the purchase of the Com-IP or WiFi module. Then it's simply a matter of creating an account on the Texecom server using the app on the smart phone and you should be good to go, no on-going charges or subs. Brian

For a Premier Elite, rather than using the com2400, I'd recommend using either the Com-IP or Com-WiFi module and configure it to send push messages to a smart phone from Texecom's own server. With the app installed on a phone, you also get remote control / virtual keypad capabilty as well as alarm / event notifications, all at no cost. Brian

Hi Bruce, Are you using Wintex to program the panel? If so, in the Communications Options make sure the Enable Communicator box is ticked on the Options Tab. On the ARC's tab, Enter your mobile number in the Primary Telephone number box and select SMS Messaging in the Protocol drop down options. On the same tab, select which areas you want text's to be received for and select the events you want to receive text's for in the Reporting Options. On the Radio Pad and Com Port options tab, enter the phone number of your Mobile providers's SMS service centre in SMS Call Centre 1 or use the Open Tap service, who's number is 07045607101. The cost of using Open Tap is 50p a txt but it tends to be much more reliable than the mobile operator's own service centres. Still on the same tab, make sure Com2400 Module is selected for the Onboard Digi Com option. Hope that helps a bit! Brian

Don't know if this is any good? http://www.a-traq.com/download.htm By the look of it, it's quite old and may be "abandonware" by now. It uses serial ports rather than IP / GSM so it maybe ideal for dialup modem use. The trial version can have upto 100 accounts setup.

Hi Paul, With the Veritas, yes, you can silence the tamper alarm after opening the panel by entering a user code. Change the battery, close the panel again, press reset and and all should be good. The only complication maybe if the panel is programmed for engineer reset after a tamper, in which case after closing the lid, enter the engineer code, then press reset and it should be job done )