secureiam

If you youre still having problems you can pm me and see what we can sort out. may be able to access remotley via cloud with cpid and the cloud password do not publish these in public.

Pyronix have suggested it be a new panel controllable by there app on android or apple later this quarter, but will get an alert when its available. They didnt give any indication to the sms control function being available in the UK panels at all.

Unfortunatley you need to ask your installer to resolve this for you, its their responsability to set this up correctly. Tweaking a system and having no knowledge of that system is a very dangerous thing, you could inadvertantly make things much worse. Your fortunate that if the engineer refuses to put it right you could get someone else in to ressolve this for you at a cost as you have access to the engineers code.

All these instructions are in the installation manual. The installer probably has not selected to send the cloud and FM channels at the same time and or changed the events for the users (very unlikely its the latter). If you log into your cloud online, you can set up the email address for your users, this doesnt appear to affect your FM set on the panel and will give you email notification, it will not give sms notifcations from the cloud itself. This way in the short term you will get an email for the event, the app should if logged in also get the event directly.

Texecom have/ did have an cloakwise detector based on a DT from memory

I thougth on many dt the microwaves played havoc certainly herd of isues with devices on other sides of the wall and within a metre or so.

I was recently told on a course i attended, that you can have two detectors close together and it comply as long as the paths dont overlap. so some kind of narrow curtain beam pir and a normal pir would give you a no overlap but they wouldnt overlap? whats your take on this?

All I can say is going it alone isn't cheap, but its up to those of us that do go it alone to make it work. Utilise the contacts you have, create new ones, spread the word and do what you can. It isn't an easy process and good luck Wayne