JB1970

I just read back through this thread looking for something you said that was useful or helpful......Suffice to say I didn’t find anything

I was about to edit my original post.... I’ve just put the app on my wife’s iPhone and when I tested it the alert went to her watch. It’s now working on mine also. Not sure what was going on but it’s fine now.

I'm fully aware that an app alone is not ideal for security - I've been in the trade since the late 80's. The app is merely a convenience and along with the rest of my security I'm well covered - I'm not expecting Oceans 11 to attempt a heist at my 3 bedroom semi! I've tried SelfMon now and while the connection speed, path checking, event filters, SMS and e mail notifications are a big improvement over the Honeywell offering, it's lacking in a couple of areas, which is a shame: - No notifications to Apple Watch unlike the Honeywell app. Easy to miss a phone notification and the buzz on your wrist is never missed. No idea why it won't work on the watch as the Honeywell app is ancient and works. - The event notification is so long it doesn't fit in the banner and is truncated meaning you need to click on every notification to get the basic details(who disarmed the system, zone number and description of intrusion event etc). The Honeywell app would just give "13:42 Unset - Steve" rather than "MSG#24 Home 13:42:00 event = Close area. The system partially armed....." before needing to click on that notification to get the rest of the info in a separate window (which is only possible if you set notification banners to persistent)

At this point all you can do is temporarily disable notifications for the app. Uninstalling/reinstalling doesn’t fix the issue and stops the notifications working completely. The GX Remote Control app hasn’t seen an update for about 2 years so I wouldn’t hold my breath. Honeywell tech support is woeful - they’ll just blame the app dev as they did a few months when the receiving server IP was changed without notification. As Galaxy Guy had said - for a minimal fee Smart Mon is a better way forward and also includes polling support I believe.

Meh - it’s called progress. Been a few years since I used a direct line for comms ?, but thanks for the helpful reply

Not sure if anyone else is having issues who uses GX Remote Control for their Honeywell Galaxy/Dimension panels. Since yesterday when I receive an event I get repeat notifications continually, non stop. So setting the system, the phone pings continuously every 5 or so seconds with the "set" message and won't stop. One of my customers is having the same issue. Strangely I've found that receipt of a text message from anyone will kill the notifications from GX Remote Control until the next push notification. So each time the system is set/unset, my wife and I exchange a text to stop the issue! I've tried deleting and re installing the app but this doesn't fix it. It may be that the new iOS 14 update has caused the issue.