Hillbilly

If the system has a wifi/IP module he can dial in and change the code to the default for you??

I would restart router, wait till its back on line then restart panel. Is the ethernet cable a pre made one or did the installer make it? I would test this also just to make sure. The CP-25 was the first panel Orisec bought out around 9 years ago and hasn't been made for the past 4 years or so. You could update the panel to a CP-20 with lan card as that is the updated version?

So the system was installed before???????

Oh it’s going to be a long install!

I meant when it says programme zones go 50 yes.

You need to enter eng code then user code.... scroll to Zones....enter 50 Yes and work your to disable wireless zones etc.

Like all risco tat over time issues like this appear for no reason at all.I had this and had to replace them. Had this issue with a wireless door contact last week randomly tampering and replaced it. It is only in contacts that has been the tamper issue over time.

Bin everything and go wireless!

Looks like the left hand side blue terminals have been screwed down so maybe from there.

How did your sales speech go to upgrade?

But remember we are alarm engineers and that is basic diagrams to us.

So can I get into trade access then please?

Tbh I have just applied for trade side and although been on here for the past 15 years just saw you need to make 5 posts lol. Anyway installed Risco for 18 years through my apprenticeship and the 350 to 800 panels were good hardwired kit. The 595/600/601 kit were decent then Agility/ lightsys brought out.... don’t get me wrong they are decent panels but why make it so complicated for the users to use? plus the engineer programme is nonesense! So the pyronix rep came round and I liked the enforcer. Have quite a few installed and it’s a decent panel only for call outs to the bell tamper switch going faulty! I wanted to use Texecom but they are 3rd party distribution up here so it’s Orisec and it’s the best manufacturers I’ve worked with.

I have been a Risco installer until the past year where we moved to Orisec. just to see if any installers have moved and why to another panel?

There are a lot off installers that install Risco and I used to until I switched to Orisec and use some Texecom. The Agility 4 is a good panel but it has to be set up correctly. I am not saying that the company will not do this but I have been called out to Agility and Lightsys systems where a few adjustments in programming etc have made a difference. Their door contacts/shock sensors are to big which look ugly on doors/windows.

I have never seen a vocomm have a fault on a 490X panel. Has it ever worked since install and did the engineer do checks on the panel and phone socket side?

The op is talking about the gardtec 600.

Its 20 years old so I would replace. it sounds as it has defaulted itself.

Orisec or Risco I Wise for detection and Elmedene for contacts.

You can replace with any panel but the 600 has the same setting procedure as the old gardtec. It also has a built in dialler. With the bell up here its all pyronix backlight.

System will be fine powered up to change the contact.

You will need the engineer code to do this. If you go into prog zones. attributes, Part 1 and enter zone no to be excluded. If the panel is not locked then by defaulting it should return to factory settings.

Can you post a pic of the keypad and alarm box? I think your system will be the Eurosec CPX withe the wireless receiver as the CP8L is not compatible with Risco wireless devices. From reading your post it looks like there are wireless devices that need the battery changing. Do you have 2 types of PIRs or door contacts in the property? Without the user code (5678 default) there is not much you can do as I would advise you to look through the log to see what has happened. The panel can be defaulted to the 5678 code but if the engineer code is locked then there is not much you can do as this will not default the engineer code and if the panel is on engineer tamper reset you will need the code. I would google on how to reset the user codes to start with, change the panel battery, wireless devices batteries and see how it goes.

You can plug the alarm on a grade 2 system.

What system do you have in your garage?