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james.wilson

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Everything posted by james.wilson

  1. if its as old as i think it is there isnt
  2. I would expect anyone doing anything will result in some sort of cost, either from buying product or buying a service. I'm really interested in the galaxy mqtt service myself
  3. As above questions wise I'd ask them here there is a wide level of knowledge and ability here
  4. iirc the bell delay will be per area or partset, also look at area alarms. starts at - ends at. id suggest starts at internal etc that will give you a 15 sec delay as it escalates
  5. the galaxy and vista are 2 completly different products. The galaxy was deveopled in scotland long before ademco purchased microtech and long before honeywell purchased ademco. The vista was developed in the US it doesnt. It connects to the same inputs but wont work on a galaxy. You could use this board from the galaxy using links (menu option) relays and outputs. But not directly to the eol wiring. If using this board via links you could use the rf detectors too, but im fairly sure the rf does not do status in the unset state. Galaxy guy (member) is developing something for this but id look at what you actually need re status, circuit activity, remote control etc from the HA system.
  6. The maint visit is one thing, seperate charge if need be, the telephone and on site support is different. Most if not all alarm Co's charge for a combined visit and support. If need be seperate the 2.if you called your it support due to a problem with no support contract it would be a very short call
  7. sia one had a 'your alarm is having issues our we called electrician cant fix it' one today. Told we are only supporting customers with active support contracts at this time. But ive been a customer for years, installed in 93 never serviced, never had a support contract. In my eyes not a 'customer'. Its a 1600 with a system voltage problem. Im not suprised
  8. you not the first and wont be the last dont worry glad your sorted qfa few do
  9. as above its knocking on mid 90s
  10. im sure many maintainers have calls for the same when its battery powered stand alone devices, smoke alarms, alarm clocks in draws, heating systems. I even had a call to 'music coming from all rooms with a pir' turned out it was her birthday and she was walking round with a singing birthday card
  11. id go with the above, the intruder alarm is always first suspect but often isnt
  12. im not so sure, id say diallers will mostly still function, digi's im less sure about. But imho we shouldnt be using old tech for alarm signalling. id expect a shift to single path sim / dualpath bb and sim for everything going forward. I dont use the built in pstn on my hkc at home etc
  13. On a serious note I assumed diallers would be immune from IP core changes, it appears they may not be
  14. id also check its *
  15. clearing the call down id say
  16. i recall this happing many years ago with orange. when you switched phones did you switch networks?
  17. many years ago we organised a tsi meet up but it wasnt something the members wanted iirc
  18. id say the 'average' doesnt go that deep. If installing product from the same manufacturer etc then it will work as the testing etc has already been done. Where the good guys do well is knowing how to make x work with y. However most customers dont check on ability or dare I say care.
  19. Yes I've archived the really old stuff
  20. As this is a public post this is not the way to remove any sounder Logon Post useful content, not misleading content or dont post at all
  21. you will be able to do most things you should be able to do that, you will get tampers etc but you can silence with the user code.
  22. What's the difference between a wooden socket and mounting it to a wooden surface? I'd be more concerned about the 2nd hand, bin found etc stuff connected to a socket in a shipping container
  23. id say the lightwave option is cheap its a 1 way tech that is horrible to keep reliable. But are you looking at £15 and a plug in device or are you looking to do it properly?
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