I have a Honeywell Optima alarm panel, with seperate Led Keypad.
One morning in the early hours my son (half asleep) mistakenly identified the kitchen clock radio blaring as an alarm activation. During his attempt to shut down the alarm (which was not even sounding - actually the kitchen radio was sounding) he entered programming mode and has inadvertently affected the alarm settings.
Now PIR no3 is permanently on alert.
This PIR is located on upstairs landing.
Whenever anyone passes in front of this PIR the alarm immediately activates.
Even if the system is in Day mode it activates an alarm.
When the system is part set during the day to outbuildings, this PIR activates the alarm.
When the system is part set at night, this PIR activates the alarm.
and so on.......
Currently when selecting a part set I have to omit zone 3.
Also I cannot leave it in Day mode, I have to select a part set and then omit all zones. Very frustrating.
I contacted Honeywell for telephone support, in the past they have assisted me in resolving a different issue & testing the system.
However now they inform me they no longer provide telephone support for this. Apparently they only support thermostat systems ?
So I'm here again, hat in hand lol
Would greatly appreciate any advice or assistance you guys can provide.
P.S I have the manual downloaded already, but I struggle to follow it. I am good with instructions normally - but these manuals seem to speak a different language altogether...
Dan.