InspireSecurity

Hi Batteries weren't replaced so think it must have been shorted on the panel by mistake when opening. I dont do Fire Alarms but having to learn rapidly lol

Fuse on rear of board. Simple but not obvious at first glance because of location

all sorted

Can anybody help clearing this fault? Not familiar with panel but everything appears to be Ok but cant clear the fault indication "Node1 = Battery disconnected". Have tried power down etc. thanks in advance.

Sure you would know, Lol Probably best if I apply for the Trade Member bit

Sort of Lol Except not the bit about Orisec, only asked if they any good on this forum and couldn't find much online so phoned them up for the info, not about the panel just to see what it is like, maybe get one to test etc. Thought forum was a good place to ask for an opinion about Orisec and everyone says too soon for Orisec so that is the end of that. In houses, I fit Pyronix now if wireless and Texecom if wired and need more functions, use Videfoied panels for perimeter/sites. Don't do many commercial installs, mostly takeovers which tend to be Texecom round here because biggest installer uses the Premier Elite Panel on their installs so I am usually taking over from them.

I'm on the South coast and so is the alarm, about 15 mins away from our office. The main contractor is based in Leeds, hence they probably just googled who was nearest. not knowing anything about the area.

Definitely mistaken in practice. lol

Think it probably was subbed out to a local company and at first, the installer from Leeds just assumed from the Netport signals it was an entry/exit issue that the user was not understanding. Because the customer was happy not to use alarm until the weekend and they had tried to get install engineer back to site but hadn't been able to, probably because they were busy on something else. As I say I am relatively new to this game and so have no particular allegiance to any other companies so am finding the big companies have started to ring me when they need something done in a hurry. I don't do sub-contract work but don't mind helping out someone in the hope that one day I might need some help. Lol Company rang me directly, presume from Google as so far away to ask if could help out then sent down email with details on of site etc and Netport log, enginners code. and contracted rate. I thought this was the norm as only started this topic because some of the gear was Orisec which I hadn't seen before.

Think it probably was subbed out to a local company and at first, the installer from Leeds just assumed from the Netport signals it was an entry/exit issue that the user was not understanding. Because the customer was happy not to use alarm until the weekend and they had tried to get install engineer back to site but hadn't been able to, probably because they were busy on something else. As I say I am relatively new to this game and so have no particular allegiance to any other companies so am finding the big companies have started to ring me when they need something done in a hurry. I don't do sub-contract work but don't mind helping out someone in the hope that one day I might need some help. Lol

Zone 9 was set as door contact. Gap within tolerance, just but the door had play on it so removed to align a bit better. No Tamper Zone 1 PIR was on the wall above door pointing out of the window onto the pavement through vertical blinds, Removed to relocate. No Tamper I don't know if it was a sub who installed it. No log book on site and company did not say. Customer not aware of a sub just main contractor as a point of contact. Sure there wasn't a dispute between a sub and company because I was sent the EMCS Netport printout which shows Zone 1 PIR as an issue from install and told it was probably a user error. I am not related to these companies in any way. just got a phone call from installer and asked to do the call out because the customer wanted to be able to alarm the system for the weekend.

Install company is NSI firm. No tampers. Zone 1 set as a PIR pointing out the window setting off alarm on set. Power supply is just plugged into standard socket, no log book etc etc. Not sure how they got it past the client on the first day because spoke to them and they said they hadn't been able o set it since install and had just left it off. Guess they signed it off during the day. Only been doing this 3 years so everything is new to me and I need the experience. lol. Often get calls from bigger companies asking to help out when an install has gone pear-shaped in the area. Guess they just look on Google for nearest person.

Got a call from Leeds to see if I could help out, Panel was only put in on the 21st Feb and I am right down on the South Coast so guess they didn't have someone down here. I will let you know what the man from Orisec says Lol

Lol Good as that then:

Got called out today to an Orisec panel today. Never seen these before but it was a new install relatively recently and looked quite nice. Anyone worked on these and if so what do you think. I contacted Orisec and they are wanting me to upload logo etc and register properly. Found some other stuff on her from last September but kit looks nice now.