David N

It’s also pretty crappy tbh as it doesn’t always pick up movement and trigger lights. They installers plan to replace the two smokes that are going off with “Premier Elite Optical & Heat Fire Detector Ricochet Mesh Technology 868Mhz 85dB(A) built in sounder”. Might just go with this and see if this is better given the ageing sensor input.

The Control4 system piggy backs PIRs to trigger auto lighting so I expect those to run down. But it’s been window vibration things that have been going flat mainly. Duracell they use.

Some of the batteries are lasting less than a year. They want a £60 visit fee every time one needs changing. I have insisted that they are all changed on annual service. One of the engineers told me that the system could be enabled for me to change a battery but the installers said this option wasn’t available.

It’s a large Orangery with a lot of glass and three skylights - and the back taken off the house in between so it does heat up. It’s 32 degrees C in there right now. Warmer than Greece, which is where I am this week...

The kitchen one is sort of in the middle of the dishwasher - steam oven / oven - hob / teppanyaki triangle. The utility one is in a room with the dishwasher and dryer, just outside the door to the garage. Thing is though that they go off when the house is empty. Get the installers too but tell them what to do. And probably look for a new installer / service co.

Installers have just confirmed that they are wireless ones that are installed. My memory of a blue thing must be wrong - away on business atm

Thanks all, very helpful indeed. First step seems to be to replace the utility and kitchen sensors for new ones to see if we simply have an ageing sensor issue. We want to stick with Texecom for now so the the system remains integrated with the Control4 and the monitoring. Not trusting the installers particularly I want to tell them exactly what to do, so which of the Texecom sensors should we use please? https://www.texe.com/uk/products/range/fire-detectors/ Thanks

It was the utility one false alarming. Spy Alarms want to replace that one. Since then the kitchen one has started to do false alarms. Its all linked to a Control4 system that piggybacks the PIR’s for lighting triggers and remote control.

Blue I think. Not at home at the mo. Texecom yes. Not sure what model.

Monitoring company call them out. They call us first but both our jobs mean we aren’t by a phone all the time so they call the fire brigade I guess.

All open plan, utility and pantry have doors. Fire Sensors in kitchen, utility, hall and landing on recommendation of installers.

Orangery has the kitchen in it, utility room and pantry off it. Dishwasher, washing machine, tumble dryer, 5 fridges/freezers etc. I think it’s the most likely seat of a fire.

Would pay yes. Wife and kids in the house and rather paranoid. What do you suggest?

This is what has confused me. The premier elite are meant to be smart and so just heat or just smoke shouldn’t trigger them as I understand it. But it doesn’t seem to work that way. We reused the smoke alarms from pre-building works but don’t think that they have been updated by Texecom in the meanwhile. Installer told us that the Texecom system isn’t very good....5+ or so years after they recommended and installed it.

We have a Texecom Premier Elite system linked to a Control4 system and to the monitoring company. We are getting repeat false alarms from the smoke / fire alarms. This is a new thing after 7 years of happily working. The change is that these sensors are now installed in a newly built orangery, which has a fair bit of glass and does heat up a lot. We wonder if this is the issue. Has anyone experienced this or have any solutions please? The fire brigade are being very patient with us but we are wasting their time (we will send them a couple of apology crates of beer when all is done). Thanks