It was direct line guys I explained that I had inherited the system when I moved in I’d had a local installed come and reset it and service it when I moved in so I could use it and they where happy with that and I had received around a £50 per year discount on my premium simply by telling them I have an alarm fitted
touch wood I’ve never had situation where it has ever needed to be brought into question but thank you all for your help and concerns system is all back and working just fine now and with the upgrades I’d asked for help and advice on
I would have got my local installer to do it but I think he has retired as I haven’t been able to get in touch for a couple of years and can’t fined another at a sensible price point