Did you have tags before? NO
Have you installed the reader correctly? Seems it can only fit one way with the 4 prongs on the bottom
Was it powered down when you installed it? Installed in new keypad prior to wiring
How are you learning the tags? In menu options but just get a beep
Are the tags or reader duff? Tried around 10 tags so doubt all of them are duff. Possibility prox reader is faulty. Is there a way to test?
OOI how much was this museum find of a keypad? £35