Nawaz

Hello, I'm trying to update a couple of keypads on our system but with no luck. Tried to update via level 4 but after the check, the keypad states no updates are available. I also tried using a micro sd card but get a message stating no file found. Using the sd card, neither of these methods worked. I tried; Uploading the zip file downloaded from MyScantronic intact Extracting the zip files and leaving them all on the card Only uploading the two relevant files to the card, the language file and .bin file They are both Key-kpz01 wired models running v5.23

Hello, I recently installed the above alarm system and it all works great. In the last couple of days I upped the number of keypads to 2 and again it all works but the A, B, C & D keys on the second (new) keypad don’t light up when the alarm has been set. They do still light up on the first keypad. Is this as you would expect according to design or am I missing a trick or maybe the keypad is faulty. I’m not utilising partitions but I am using button A for full set and B for part set, omitting upstairs detectors. Both keypads are wired in a star configuration and are key-KPZ01 models. Keypad one b1 d51 T02 v5.23 keypad two b1, d52, T02 v4.16 Whilst writing this I notice the firmware is pretty old and so I’ll have a go at updating this, which might solve the issue.