Trossachs

Thanks for your prompt replies

Before changing the battery I also performed an engineers reset as I didn’t have the engineer code. This went okay - it reset to the default engineer code and master user code. I changed the master user code back to what it was but kept the default engineer code. The master user code didn’t stop the continuous tone. The only way I found to stop it was to remove the control panel cover to trip the tamper alarm and then silence it using the master user code. The continuous tone from the keypad has now stopped but I’m a bit reluctant to use the system as I expect the continuous tone fault to reoccur in the next couple of days.

I have a Scantronic 9651 system in my home. I’ve just replaced the battery with a similar 12V 3.2Ah battery because the keypad was emitting a continuous tone. (Old battery was 7 years old). Got it all working okay for the last couple of days but when I came back in today the alarm was unset, the clock had reverted back to it’s default time and there’s a continuous tone from the keypad which isn’t silenced by a user code. It’s not a constant beeping but a continuous tone. (There was no mains interruption). The user manual doesn’t mention a continuous tone fault. I’m aware that a constant beeping usually means a low battery fault but it’s just been replaced. Any ideas anyone?