Morning Gents,
A customer of mine has a Vista (H264) Quantum Dvr (The smaller dvr with no buttons on the front of the unit, everything is mouse controlled)
The issue i have is the unit has started rebooting itself 10+ times a day & the customer is not a happy bunny.
The PSU is an external 12v one which i have changed (Made sure it was 12V 5amps). I have not changed the Hard drive .
I told the customer to remove the LAN connection out of the back of the DVR, this apparently reduced the number of times it rebooted itself... to an odd time.
The problem is the customer uses the remote view on his IPhone so need to resolve this.
As far as I’m aware the unit has the latest firmware installed but can check & reinstall if required.
I have a few thoughts - is the unit being hacked as you can remotely shutdown these units??
I have a Quantum unit myself at home & have noticed lately it reboots itself once a day
Has anyone had any similar issues & can advise how i resolve this?
Thanks in advance
aissecur