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We've recently taken over a site that is mainly Wbox & Hik but with a Foscam dome. No matter what we try we can't get the Foscam FI8919W to work. Hik & Adata NVR's state Username or Password Error. We can access the camera via internet explorer and have tried copying and pasting the username and password from IR to the NVR but it still won't work. We've tried defaulting it a few times also also tried setting up different user accounts. Unfortunately the customer is unwilling to change the dome for a proper brand as less than a year ago he "paid a lot for it". We haven't got any experience with Foscam and have tried contacting their "support" who are as about as helpful as a chocolate fireguard and insist we are using incorrect login details. Anyone offer any ideas.... apart from the obvious of put it where it belongs... the bin!
