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Showing results for tags 'hikvision dvr'.
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I've got a DVR in a restaurant that has a flaky router which is causing remote connection issues. After a reboot of the router/DVR all seemed well for short time then it failed to connect. 1 firmware update later, all was well... for a bit! So being as client does not want the expense of changing the router I have plumbed for hik-connect to use p2p rather than DDNS settings in the router which is my preferred method (after static WAN IP). So I have the DVR registered and showing as online in the hik-connect online account, no problem with the mobile app, it can see the DVR and connect OK, but the client has a home office and when I try to add the DVR it says that the device is not registered with HIDDNS. I assume that I am doing the adding of the device correctly? Method of connecting: HiDDNS Server address: (pre-populated with www.hik-online.com) Device domain name: (I assume this is the 9 digit serial number?) Username: xxxxx Password: xxxxx I can't see what I'm doing wrong, driving me nuts! Can anyone shed any light on this? Many thanks!
