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Showing results for tags 'maintenance'.
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Hey All, Just thought i’d join and see if anybody can offer me some advice. I have a Risco Agility 3 with GSM Module for text message alerts. On installation I opted not to pay the monthly £13 fee for Alarm Maintenence as all it is really is battery replacements. All has been going well until recently when I had to replace a wireless shock sensor which is the closest to the main pcu board but also runs out of battery power after 2-3 months (they are lithium batteries and should last well over a year) The second issue is a wireless mag contact which also needed battery replacing. After replacing battery, I performed the walk test to re-initialise into the system and then I am able to set the alarm fine. The issue with this mag contact is that if the door has been open within 30-45mins of wanting to set the alarm, I cant, it tells me that the system isnt ready. After about an hour, I can set the alarm again. Awaiting a callback but the engineer said he rang Risco and they have apparently advised that the battery replacement and walk test need to be done under engineer’s menu and not customer menu. Is this the case in anyones experience ? Any thoughts ? Also, is there a downloadable pdf or something somewhere on giving a menu walkthrough process of the keypad ? Thanks in advance, Scott -
Hi all Cosmic Security is a recently established Fire & Security company based just outside London. We offer installation and maintenance services for Fire detection and Security systems; primarily covering the Home Counties, London and the South East. We have SSAIB and LPCB 1014 accreditation. If you hear of any need for services such as ours please let us know and we would be delighted to worth with you If you need to contact us then please message me or drop me an email: [DELETED]
