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Showing results for tags 'scantronic 9751 proximty tag'.
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Hi, I've got a strange situation in which the control panel on this 2 year old installation has suddenly stopped recognising the user accounts. I have four accounts set up on the system. Each account has a prox tag. When the prox tag is presented the panel notices that the tag has been presented but does not set the system. Instead it reports something along the lines that the user or account is not registered. The same happens if the code is keyed in. There is no indication that the system has reset. The default user account (1234) is not accessible. I can log in and out as the engineer but that's about it. Is there any way out of this without taking the lid off and resetting the system to factory settings? Your thoughts? Thanks in anticipation Russell
