the boss Posted April 11, 2006 Posted April 11, 2006 Can anyone help I have a Veritas Excel alarm with 1 keypad set to address 1. I am trying to connect my laptop to the system to set it up every time I connect the PC-Com cable the internal alarm sounds and a tamper fault is shown. The Veritas UDL software tries to connect but gets no response also when the PC_COM cable is connected the remote keypad goes blank.
morph Posted April 11, 2006 Posted April 11, 2006 Have you programmed the alarm to accept UDL and are the settings the same on the pc.
the boss Posted April 11, 2006 Author Posted April 11, 2006 Have you programmed the alarm to accept UDL and are the settings the same on the pc. Good question I will check the alarm
the boss Posted April 11, 2006 Author Posted April 11, 2006 I have looked through the installation manual and cannot find any settings to enable UDL
the boss Posted April 12, 2006 Author Posted April 12, 2006 Yes I have setup the software, but the alarm sounds with the cable unpluged.
morph Posted April 12, 2006 Posted April 12, 2006 You should call Texecom if have purchased the software from a normal trade source as they fully support the trade with software/hardware issues.
the boss Posted April 12, 2006 Author Posted April 12, 2006 Thanks I contacted Texecom and they have told me how to modify the lead
breff Posted April 12, 2006 Posted April 12, 2006 The 10k resistor? The opinions I express are mine and are usually correct! (Except when I'm wrong)(which I'm not)
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