Need A New Wired System!

[Guest Kiran]

Hi,

I have had an OLD BT telecom wired alarm monitored system for about 15 years and I dont think I want to keep it anymore. It is the model DSS-670 IX (what it says on the box under the stairs).

As soon as I stop the subscription I am thinking of replacing everything ie. the control panel, the box under the stairs, the 2x movement detectors, and the 3x door detectors.

Needs-

-I don't want a subscription monitored system, but one that will send me a text when the alarm is set off.

-I want a wired system that will work with the current wires that have been laid down

-I currently only have an indoor siren, and possibly need an outdoor siren

-I need my fire alarms to be able to attach to the system

-I am also possibly thinking of a self install.

Any help would be much appreciated on parts that I need..

Kiran

[ian.cant]

I suggest you get a proffessional in to provide you with a quote it will be cheaper for you in the long run.

You could post your location and one of the guys here maybe able to quote for you.

[Anusoflannigan]

Two pir's dont seem enough (unless you have a small house!) and you should definatly opt for an external siren, pretty pointless otherwise. So you will no doubt need extra cables installing anyway. A reputable company will recommend what you need, you can decide from then on what you are to do

[whistle]

Telecom 670, I hate them. I take it you are now under contract with //.National Installer.//?

Post your location and i am sure there is a company on here who can help.

[Guest Kiran]

yeah its //.National Installer.//, I think there is a problem with the box, whenever the alarm goes off there is no reponse, no call no nothing! even after 2 servicemen came to the house. so ive had enough.

Im in, Wimbledon, London, SW18

[morph]

Have you paid for maintenance and monitoring then with //.National Installer.//? is it under warranty?

[Guest Kiran]

yeah I have been paying subs, and maintentence but still no response when alarm goes off

nah im pretty sure its not under warranty as I have had it for ages now

[morph]

If you are paying for monitoring and maintenance, check what level of cover you have.

I would be inclined to contact the Service Manager at your local //.National Installer.// branch, before going to the expense of replacing your alarm, the 670 is fairly bomb proof, but difficult to look after without the right kit, we have quite a few on our books and have not had any controls to change.

Discuss the problem and find out why there is no response, you are after all paying for a service that you would seem not to be recieving.

[Guest Kiran]

i am sure that it is supposed to be a monitored system. I am paying aroung

[morph]

i am sure that it is supposed to be a monitored system. I am paying aroung