Sx2000 Hotline/conference

[Guest MrMcauber]

Hi All,

anyone out there with experience of the Mitel SX2000 know if its possible to have multiple phones ring when one number dialed BUT each phone that is rung can take part in the call like a conference?

I know I can add phones to a Call Group so they all ring when a number is dialed, but in this case as soon as one phone in the group answers, all the others stop ringing (which is fine) but the other phones can no longer take part in the call.

Im reaosnably au-fait with the sx2000 but never had to do this before. Current solution is about 4 phones connected in parralel to one plid/number but this plays havoc with audio levels especially if alarms are ringing round the plant as well; hence the desire to find a better solution.

GW

[Guest]

Not a Mitel expert but can it do conference calling? One phone answers then calls the other extensions and gets them to join in, or do you need a simpler solution?

[massf]

how are you setting up the group? If you set up a hunt group with a different pilot number, and set the group to circular (rather than terminal), it should work. When someone calls in they will hit the 1st member, the next caller will hit member 2 (regardless whether the 1st member is still on the phone or not), the next caller will hit the 3rd member and so forth. each member can still independantly use his phone as well.