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Menvier Downloader Problem


Guest IM_Alarms

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Guest IM_Alarms
Posted

I keep getting ''Bad site code'' every time i try to log in locally to a new panel. I've tried M800's and M1000's but both the same. I have a lot of existing ''old'' panel with consecutive numbers for site codes and none of them have been problems in the past using similar numbering systems.

I tried taking leading zero's out, i've tried putting the same number in as another system and the programme noticed the glitch and told me that it was an already allocated number, so i know that it would have told me if i'd done that by mistake, so to be told ''bad site code'' seems a bit odd.

Is it a glitch with the programme? or is anyone else experiencing this? Have i got a setting wrong somewhere?

Help!!!!!!!!!!!!!!!!! I haven't got much hair left to pull out, so please help me to at least save the middle one! ;)

Guest rjbsec
Posted

I've had that a couple of times with the earlier Networker panels - every time I found that it was my mistake - I had incorrectly put site no into password and password into site no at the panel or the software.

May not be your problem but have you checked you've got them the same in panel and software?

Posted

Possibly a modem problem with your pc.

Posted

Have had a few problems with the beta version of the new downloader but now have the finished programme and haven't had any problems whatsoever with the M series stuff

Any comments / opinions posted are my opinion only and do not represent those of my employer or Company

Posted
I keep getting ''Bad site code'' every time i try to log in locally to a new panel. I've tried M800's and M1000's but both the same. I have a lot of existing ''old'' panel with consecutive numbers for site codes and none of them have been problems in the past using similar numbering systems.

I tried taking leading zero's out, i've tried putting the same number in as another system and the programme noticed the glitch and told me that it was an already allocated number, so i know that it would have told me if i'd done that by mistake, so to be told ''bad site code'' seems a bit odd.

Is it a glitch with the programme? or is anyone else experiencing this? Have i got a setting wrong somewhere?

Help!!!!!!!!!!!!!!!!! I haven't got much hair left to pull out, so please help me to at least save the middle one! ;)

this is caused by a default site number that is used during factory testing in a certain number of panels; which only can be seen by the manufacturer, you normally have to perform a factory reset on all M series panels before programming, for the downloader to connect sucessfully.

when you get this sorted try connecting remotely you might be surprised how fast it is

Guest IM_Alarms
Posted
this is caused by a default site number that is used during factory testing in a certain number of panels; which only can be seen by the manufacturer, you normally have to perform a factory reset on all M series panels before programming, for the downloader to connect sucessfully.

when you get this sorted try connecting remotely you might be surprised how fast it is

cheers Chris, that seems to be the answer. I'll have to wait to try remote access on this project as none of the properties have phone lines yet! Doh

Thanks to everyone else for their replies, much appreciated :yes:

  • 3 weeks later...
Guest DOUBLEDOUCH243
Posted

Hello All, when first connecting to any menvier control panel you must leave the site number & passwords blank.

The downloader software (now fully released) puts these numbers in the panel for you.

hope this helps.

Guest DOUBLEDOUCH243
Posted

Big cat dairies are on tonight! :yes:

Guest NACOSS ALARMS
Posted
I keep getting ''Bad site code'' every time i try to log in locally to a new panel. I've tried M800's and M1000's but both the same. I have a lot of existing ''old'' panel with consecutive numbers for site codes and none of them have been problems in the past using similar numbering systems.

I tried taking leading zero's out, i've tried putting the same number in as another system and the programme noticed the glitch and told me that it was an already allocated number, so i know that it would have told me if i'd done that by mistake, so to be told ''bad site code'' seems a bit odd.

Is it a glitch with the programme? or is anyone else experiencing this? Have i got a setting wrong somewhere?

Help!!!!!!!!!!!!!!!!! I haven't got much hair left to pull out, so please help me to at least save the middle one! ;)

has the customer had broadband fitted since you last log in remotley

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