Public Panels

[Service Engineer]

Now that a lot of what we once considered TRADE only panels are being sold by the likes of Screwfix and numerous online retailers, should we be re-thinking what information/advice we are willing to discuss in these public forums.?

Should the fact these panels are easilly purchasable by the public, and that most of these panels manuals are readilly available online at quite a few sites mean that any related queries should be up for discussion..?

[Guest]

Should the fact these panels are easilly purchasable by the public, and that most of these panels manuals are readilly available online at quite a few sites mean that any related queries should be up for discussion..?

how do you know its not somebodies contracted install that being played with?

[Service Engineer]

how do you know its not somebodies contracted install that being played with?

If it's Class 1, it's a DIY panel..So as PROFFESIONAL'S should we be installing DIY equipment.?

[arfur mo]

Hi Dave,

blimey did you know you were in the Jo Public Area with this question?

i posted elswhere recently along these lines when discussing kit sold by online outlets, how the dickens would having an engineers manual for any panel allow a felon to overcome it, or be of some advantage to them?

answer's on a post card please but with sound irifutable logic applied (another pig just flew past my window).

the fact is, in truth most panels work the same way, different gravy here and there but they all follow the same 'mantra' of overal design, especially now EOL, iD and laterly radio are more established.

if they can get to the panel before triggering the sytem, then the design of the alarm is very lax indeed, as engineers, we would know the panel and all the wiring should always be within the protected area. even so, having even got that far why would an intruder need, or how would they be able to use the engineers manual - other than for a mind meld perhaps? many engineers can't even read and understand a manual properly, just look at the galaxie forum

so, lets chuck in default code's while we are at it, again most sensible and reputable companies change these at instal, so no use to the villain here, unless he breaks in and reprograms the panel so it won't get broke into again - as if

that just leaves the DIY and/or incompetant installer, if they don't change the codes, then suffers an unlucky instance like having an ex alarm installer intruder, who knows the default code of that make of panel and use's it after smashing down a door first - well that installer should have followed common sense and the advice to change the code, which is usually found in most user manuals.

right then, thats my kneck right out there in front as far as my scrotum, and placed conveniently on the chopping block - so let the battle, fun and usual blood letting commence

regs

alan

[Guest]

If it's Class 1, it's a DIY panel..So as PROFFESIONAL'S should we be installing DIY equipment.?

We have a trade member in cornwell who will install you class one system with ssaib cert??

[arfur mo]

how do you know its not somebodies contracted install that being played with?

thats really a moral issue for the 'incomming' company' wether they ask or not.

i always advise they should study any contract, as they may be charged for the remianing period. in truth as you are usually there as a prefered company, on recomendation or because of dissatisfaction in the performance of the current installers service and or charges there is no issue.

//.National Installer.// had no qualms about knocking on doors of homes with a bell box outside, and a perfectly good system inside and offering to take the system over, nothing illigal but not very nice tacticts towards fellow companies

if your good you don't loose many clients, and safe to assume you are concidered better than the outgoing company. on that basis imo you have a right to exercise your skills and commerce in protecing this client's property and person.

all's fair in love, war and business ethic's - so with your concience salved - sleep tight mat .

regs

alan

[Service Engineer]

We have a trade member in cornwell who will install you class one system with ssaib cert??

I dare say quite a few install class 1 systems as budget options, and fair enough if that's what his customer wants.? But how will that customer feel when he see's his complete alarm system purchaseable for

[morph]

This topic will result in an artificial Vote due to its location.

[leesutton]

Personally i dont think we should as 9 out of 10 jp cant understand the programming side, so the local company could get a call from them asking for advise and could gain a call out fee but if the info is available to them free then local companies may as well give free call outs and installs and forget all the years of training and sweat they have had to suffer all because some diy companies want to earn an extra couple of pounds.

If a person buys a panel from a diy company let them contact the place they bought it from for advice and any problems they are having, as they have made the money on the product. The people who have had a pro system installed will then get good sound pro advice as they have gone to the expense of a good system.

lee

Hopefully when the diy companies get thousands of calls they might think twice about selling the panels.

lee

[Vince8282]

I am not sure what the difference is between a proffesional and do it your self panel.

I went to the flm and asked could the installation engineer go back and install it properly so I can service it from a good working condition and he told me to do it myself

But seriously, I don't think we should give too much info out to the public. Yes they can get it readily from other sorces so we need not become paranoidal about it.

However, if I was Joe Public and was looking at this site and I saw that the panel that I just bought off the shelf was being discussed to the point that my next door neighbour could come in and in a matter of seconds could default my alarm, I don't think I would be very happy

I think the numbers involved would not be suffiscient to worry about.

But there again, if this imformation is so easily available can the panels be righty described as security alarm panels as by definition secure denotes safe and perhaps secret from a physical and imformational point of view.

Must now go and take my anti-rambling tablets.